Roseleah

Customer Care specialist | Admin Assistant

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Overview

Looking for full-time work (8 hours/day)

at $4.88/hour ($960.00/month)

Bachelor's degree | BS Accountancy

Last Active

September 5th, 2026 (6 days ago)

Member Since

January 21st, 2021

Profile Description

Hi there! I am a reliable and hardworking, I am here to help you handle customer service, admin tasks, logistics, client management, and digital marketing. I love keeping businesses organized, improving daily workflows, and helping you reach your goals by taking a load off your plate.

I have a sharp eye for detail, manage my time well, and can handle multiple tasks without breaking a sweat or missing a deadline. Communication is my strong suit—I always aim to solve problems quickly and keep things friendly and professional for both you and your clients.

I’m already comfortable using tools like Microsoft Office, Canva, basic Photoshop, Camtasia, CapCut, Zendesk, and various CRMs. Plus, I'm always looking for ways to bring more value to the table. Right now, I'm doing an internship at the AI Academy, where I’m getting hands-on experience with AI business tools, chatbot creation, Meta Ads, and automated workflows to help businesses save time and connect better with customers.

What I Can Do for You:
Customer Support & Client Coordination: Keeping your clients happy and well taken care of.

Admin Support & Data Entry: Staying on top of paperwork, managing databases, and doing basic accounting.

Real Estate Support: Helping you keep your property listings and client files organized.

Social Media & Ads: Managing your platforms, writing engaging content, and running Meta (Facebook) Ads.

Tech & AI Solutions: Building AI chatbots to engage customers, generating leads, and automating tasks.

Design & Editing: Creating quick graphics on Canva and editing photos or videos.

Why Work With Me?
What sets me apart is that I truly care about the quality of my work. I don't just check tasks off a list, I take ownership of my projects, stay highly organized, and always push myself to exceed your expectations.

If you need a tech-savvy assistant who learns fast, adapts to challenges, and is ready to help your business grow, I'd love to jump in.

Thanks for checking out my profile, and I look forward to working with you!

Top Skills

Experience: 2 - 5 years

With 2–5 years of experience in customer support, I have handled inquiries, resolved issues, and provided excellent service across chat, email, and phone channels. I am skilled in using CRM tools, managing escalations, and maintaining high customer satisfaction through clear communication, problem-solving, and efficient task handling.

Other Skills

Experience: 6 months - 1 year

With 6 months to 1 year of experience in healthcare support, I assist patients with inquiries, scheduling, and account concerns while ensuring confidentiality and accuracy. I handle Priority 1 cases and manage Results Inbox escalations, providing clear, empathetic communication and resolving issues efficiently using CRM and scheduling tools.

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
47
Gender
Female
Website
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Address
ANTIPOLO CITY, RIZAL
Tests Taken
IQ
Score:  125
DISC
Dominance: 46%
Influence: 19%
Steadiness: 11%
Compliance: 24%
English
C2(Advanced/Mastery)
Government ID
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