Customer Success and Operations professional with 6+ years of experience supporting business owners, founders, and service-based organizations through onboarding, implementation, and ongoing success.
Progressed from Client Success Manager to Operations Manager, developing a strong understanding of both the customer experience and the internal systems required to deliver it consistently.
Known for asking the right questions, uncovering root causes behind customer challenges, identifying patterns across accounts, and turning those insights into actionable improvements—SOPs, CRM workflows, and scalable playbooks.
Experienced working closely with executive leadership and cross-functional teams to improve customer outcomes and operational efficiency.
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: Less than 6 months
“I have found someone who is smart, has a great work ethic and is easy to work with.”
Sara Brumfield
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
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