John

General Virtual Assistant

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Overview

Looking for part-time work (4 hours/day)

at $7.49/hour ($720.00/month)

2 Years College

Last Active

July 17th, 2024 (661 days ago)

Member Since

October 13th, 2020

Profile Description

Hello, I'm ---------- , your highly skilled and experienced professional with a strong background in the BPO industry, specializing in technical support and customer service. With a total of 10 years of experience in this field, including the last 3 years working remotely, I have honed my skills and developed a deep understanding of client needs and requirements.

Here's a breakdown of my expertise and proficiency in various tools and platforms:
   Automation and Integration:
• Zapier: Proficient in creating automated workflows and integrating various applications.
• GoHighLevel: Experienced in leveraging this powerful platform to streamline marketing, sales, and client management processes.
• Hubspot: Skilled in utilizing Hubspot's CRM and marketing automation tools for lead generation and customer relationship management.
• Infusionsoft/IFS/Keap: Well-versed in this robust CRM and marketing automation software for seamless campaign management.

  Customer Service and Technical Support:
• Gorgias: Expertise in using Gorgias to provide exceptional customer service and resolve inquiries efficiently.
• Shopify: Knowledgeable in managing customer support for Shopify stores, ensuring prompt assistance and issue resolution.
• Zendesk: Proficient in utilizing Zendesk for efficient ticket management and delivering top-notch customer support.

  Website and Landing Pages:
• WordPress: Skilled in creating and maintaining WordPress websites and customizing themes to meet clients' unique requirements.
• ClickFunnels: Experienced in building high-converting sales funnels and landing pages using ClickFunnels.
• Swipe Pages: Proficient in designing and optimizing landing pages with Swipe Pages to drive conversions.

  Editing and Design:
• Canva: Skilled in using Canva to create visually appealing graphics and design elements for websites, social media, and marketing materials.
• Filmora: Proficient in video editing with Filmora to produce engaging and professional video content.
• Adobe Photoshop: Experienced in utilizing Photoshop for advanced image editing and graphic design.
• Adobe Premiere: Proficiency in video editing and production using Adobe Premiere for polished and compelling video content.

Software and Communication:
• Slack, MS Teams: Extensive experience in leveraging collaboration tools like Slack and MS Teams for effective communication and team collaboration.
• Google Suite / Microsoft Office: Proficient in utilizing these productivity suites for document creation, spreadsheets, and email management.
• Calendly: Skilled in scheduling and time management using Calendly to streamline appointments and meetings.

I have consistently delivered exceptional results, ensuring client satisfaction and fostering long-term relationships. I am dedicated to providing top-quality service, being detail-oriented, and delivering projects within agreed-upon deadlines.

If you have a project that requires expertise in any of the areas mentioned above or if you need assistance with technical support or customer service, let me know how I can help you.

Top Skills

Experience: 1 - 2 years

Zapier, GoHighLevel

Other Skills

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 2 - 5 years

Experience: 1 - 2 years

Experience: 1 - 2 years

Experience: 5 - 10 years

Experience: 5 - 10 years

Experience: 1 - 2 years

Basic Information

Age
33
Gender
Male
Website
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Address
Valenzuela, Metro Manila
Tests Taken
IQ
Score:  125
DISC
Dominance: 38
Influence: 11
Steadiness: 25
Compliance: 27
English
C1(Advanced)
Government ID
Sign Up with Pro Account to View

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