Fintech product and business operations professional with proven expertise in driving cross-functional initiatives, refining internal processes, and leveraging data to guide strategic decisions.
Strong background in stakeholder management, analytics, and digital platform operations.
Experience: 1 - 2 years
Create clear SOPs, RACI matrices, and flowcharts (draw.io) to standardize operations
Experience: 1 - 2 years
Drive alignment across product, engineering, partners, and compliance; resolve blockers quickly
Experience: 1 - 2 years
Write test cases, coordinate UAT, track defects, and manage smooth rollouts
Experience: 1 - 2 years
Frame user problems, map journeys, prototype quickly, and iterate with feedback to ship useful, usable features
Experience: 1 - 2 years
Experience: 1 - 2 years
Break epics into user stories, prioritize backlogs, and run sprint ceremonies with tight feedback loops
Experience: Less than 6 months
Write clean scripts for data cleaning, CSV handling, simple REST API calls, and automated reporting; comfortable with control structures and pandas basics
Experience: 1 - 2 years
Build ops tools and scheduled scripts that consolidate emails/CSVs and generate dashboards
Experience: Less than 6 months
Query, join, and aggregate data to answer product questions and validate KPIs
Experience: 1 - 2 years
Present insights with clear charts and lightweight dashboards for decision-making
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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