Krisjeren

Team Manager | Administrative Assistant | Executive Support | Email & Live Chat

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Overview

Looking for full-time work (8 hours/day)

at $7.36/hour ($1,440.00/month)

Associates degree

Last Active

September 26th, 2026 (yesterday)

Member Since

April 29th, 2020

Profile Description

Hi! I'm Krisjeren, a dedicated and experienced remote professional with over 9 years of combined experience in team management, administrative support, executive assistance, customer service, and technical support.

I've worked with Australian-based companies and local clients across different industries, so I'm well-used to working across time zones, adapting to different communication styles, and delivering quality work consistently — with or without close supervision.
Here's what I can do for you:

Admin & Executive Support — Calendar and schedule management, email and inbox handling, appointment booking, data entry, document preparation, and general day-to-day admin tasks.

Email, Live Chat & Customer Support — High-volume inquiry handling, complaint resolution, billing and order concerns, case management, and CRM documentation across Salesforce, Zendesk, Freshdesk, and HubSpot.

Technical Support — Tier 1 IT troubleshooting, connectivity issues, account support, and accurate issue logging and follow-up.

Team Management & Coaching — Supervising agents, monitoring KPIs, quality checking, workflow coordination, escalation handling, and coaching tea ---------- mbers to hit performance targets.
QA & Operations — I've improved reporting accuracy from 70% to 95%, reduced team errors by 60%, and helped agents increase compliance scores by 40% — so I bring real operational value beyond just task execution.

Tools I use: Google Workspace, Microsoft 365, Salesforce, Zendesk, Freshdesk, HubSpot, Notion, Asana, Trello, ClickUp, Calendly, Slack, Zoom, Canva, Zapier, ---------- , ChatGPT, and more.
I'm a fast learner, easy to communicate with, and I take my work seriously. I show up, I follow through, and I make sure things get done right.
If you're looking for someone reliable who can hit the ground running — let's talk!

Basic Information

Age
32
Gender
Male
Website
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Address
Bacoor City, Cavite
Tests Taken
IQ
Score:  108
DISC
Dominance: 51
Influence: 8
Steadiness: 34
Compliance: 8
English
C2(Advanced/Mastery)
Government ID
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“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”

Tyler Gies

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“We're super thrilled to have found her!”

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