Hi! I'm Krisjeren, a dedicated and experienced remote professional with over 9 years of combined experience in team management, administrative support, executive assistance, customer service, and technical support.
I've worked with Australian-based companies and local clients across different industries, so I'm well-used to working across time zones, adapting to different communication styles, and delivering quality work consistently — with or without close supervision.
Here's what I can do for you:
Admin & Executive Support — Calendar and schedule management,
Technical Support — Tier 1 IT troubleshooting, connectivity issues, account support, and accurate issue logging and follow-up.
Team Management & Coaching — Supervising agents, monitoring KPIs, quality checking, workflow coordination, escalation handling, and coaching tea
QA & Operations — I've improved reporting accuracy from 70% to 95%, reduced team errors by 60%, and helped agents increase compliance scores by 40% — so I bring real operational value beyond just task execution.
Tools I use: Google Workspace, Microsoft 365, Salesforce, Zendesk, Freshdesk, HubSpot, Notion, Asana, Trello, ClickUp, Calendly, Slack, Zoom, Canva, Zapier,
I'm a fast learner, easy to communicate with, and I take my work seriously. I show up, I follow through, and I make sure things get done right.
If you're looking for someone reliable who can hit the ground running — let's talk!
Experience: 5 - 10 years
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 5 - 10 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
“For years, I maxed out my hours, got burnt out, and the quality of my work would start to go down. I decided to take the leap, hire correctly, and now it frees up my time to focus on growing the business.”
Tyler Gies
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