I am a Property Management and Operations Virtual Assistant with experience supporting short-term rentals, Airbnb operations, tenant coordination, administrative support, and customer communication.

For 9 years, I managed Airbnb arbitrage operations in the Philippines, handling guest communication, reservations, booking coordination, listing management, and day-to-day operations across Airbnb, -----------, and -----------.

Currently, I work as an Assistant Property Manager supporting a 36-unit apartment property in Ohio, USA. My responsibilities include tenant communication, maintenance coordination, leasing support, scheduling, administrative tasks, and operational assistance.

I also have experience as a Care Coach providing outbound support for senior Medicare clients with hypertension, which strengthened my communication and client support skills.

In addition to operations support, I am currently expanding my skills in:
• CRM workflows
• Landing pages
• Automation systems
• Lead management
• Business process support

Skills & Services:
• Property Management Support
• Airbnb / STR Operations
• Guest & Tenant Communication
• Leasing Coordination
• Administrative Support
• CRM & Workflow Systems
• Landing Page Support
• Scheduling & Coordination
• Customer Service
• Operations Assistance

Tools & Platforms:
• Airbnb
• -----------
• -----------
• Google Workspace
• Canva
• CRM Platforms
• AI-powered Business Systems

I am highly organized, detail-oriented, and committed to helping businesses improve operations and provide excellent customer experiences.

Welcome to my Professional Profile!

I have been an online freelancer and remote worker since, 2014 and I have progressed into a versatile professional with a broad spectrum of skills, knowledge, and work-ethics honed across various roles.

Work Experience

Legal Assistant (3 years) | Legal Intake (1 year 2 months) Telemarketing | Sales Representative (3 years 2 months)Paralegal (8 months)Admin VA - (6 years)Customer Support - (6 years)SEO Writer - (9 years)
Education

Juris Doctor (JD);
Master of Arts in Education (MaEd);
Licensed Professional Teacher (LPT);
Career Service Professional Eligibility (CSE); and
Bachelor of Arts in English

Why choose me?

I am a high-achieving professional known for my adaptability, proactive approach, and grit in delivering results, even under tight schedules and minimal supervision. Praised by previous managers, supervisors, and clients for my unwavering commitment and pursuit of excellence, I guarantee outstanding outcomes in every project. Let’s collaborate and create extraordinary results together—I’m ready to exceed your expectations and ensure a positive return on your investment.

Let's make things happen!

no skill summary

I am a Paralegal and a Legal Researcher with experience in legal research, legal drafting, document review, case preparation, compliance, contract management, and administrative support.

I have worked with government legal and legislative offices, an election legal support team, and as Paralegal on Family law cases. My experience includes researching laws and jurisprudence, preparing legal documents and case materials, reviewing contracts and evidence, drafting ordinances and legal documents, monitoring deadlines and requirements, organizing confidential records, and coordinating with lawyers, government offices, and other stakeholders.

I am detail-oriented, organized, reliable, and committed to producing accurate and well-structured work. I can work independently, follow detailed instructions, manage multiple priorities, and communicate professionally with clients and tea-----------mbers.

I am proficient in Microsoft Word, Excel, PowerPoint, Google Workspace, Adobe Acrobat, Microsoft Teams, Zoom, Canva, Lawphil, CDAsia, and SCRA, and I am comfortable learning new software and online systems.

I am looking for a remote legal/paralegal, legal administrative, contract management, compliance, case management, or research position where I can use my existing experience, provide dependable support to the team, and continue developing professionally.

I enjoy engaging with people from different walks of life and being able to provide timely solutions to any issues they might have. I have worked in the field of customer service for 2 years and understand the importance of empathy and going the extra mile. My recent work experience is a Legal virtual assistant who specializes in Intake and Onboarding for 2 years.
If you need someone that is Keen to details Proactive and a team player
Adept at learning new processes/systems
Experienced and professional
Excellent in English communication either oral or written
Eager to go the extra mile to produce outstanding results for the business and its clients
Let's get started.

** Four (4) years Probate Paralegal (TX)
- From Intake to preparation of initial to final petitions, including prove up documents (Proofs, Proposed Judgment and Orders)
- E-file and send notices / Set cases for hearing
- Familiar with Uncontested Will probate, Heirship and Admin and Contested Heirship and Dependent Admin
- Prepare Affidavits of Heirship, Small Estate Affidavit , Settlement Agreements Inventory and Accounting

** Estate Planning - Wills, Trusts and Deeds Drafter
- Wills and Trusts
- Warranty Deeds, Ladybird Deeds, Executor Deeds

** Hands-on Experience as Immigration Legal Assistant
- Prepared various family-based adjustment of status applications, i.e. I-485, I-130, I-864, via Docketwise
- Prepared packets for Asylum application and e-file via EOIR
- Assisted in submitting visa applications to CEAC

** Proficient with Clio Grow and Clio ManageI offer paralegal services in order to help busy law firms focus on lawyering, instead of stressing over administrative matters that can be delegated (to me, lol). I can draft pleadings and motions and get familiar on state-specific rules on court procedures and the applicable laws in a certain jurisdiction.

???? Texas probate and estate planning
???? Maine probate and guardianship
???? Massachussets immigration USCIS form drafting

On the side, I work on various Clio Grow and Clio Manage integration - I offer one-time and continuing as needed projects like creating intake forms and document templates in Clio Grow, and creating document templates too, in Clio Manage, to name a few.

Portfolio : -----------

I help busy legal professionals and business owners stay organized and on top of deadlines — so they can focus on their clients, not paperwork.

I'm a Political Science fresh graduate (University of Nueva Caceres, 2025, graduated with academic honors) and completed my on-the-job training at the Provincial Prosecutor's Office of Camarines Sur, where I gained direct, hands-on exposure to legal documents and case workflows. I'm currently working toward law school, which means I bring genuine motivation, discipline, and attention to detail to every legal or administrative task I take on.

What I can help with:
- Legal document organization & filing systems
- Calendar management & deadline tracking
- Research support & data entry
- File/drive organization — I built a full Google Drive system with color-coded Trello boards to manage my undergraduate thesis project, and I'm happy to share it as a work sample
- Email & inbox management
- Presentation and document formatting (Google Workspace, Microsoft Office, Canva)

I also have a creative side: I currently handle graphic design and video clip editing in a project-based Special Projects & Design role, where I create brand assets and presentations and edit video content using Canva and CapCut. So beyond legal/admin support, I can also help with light content creation, social-ready video clips, and visual brand consistency.

A bit of honesty: I'm still building confidence with phone and live client calls, so I currently shine more on written/async tasks. I disclose this upfront because I'd rather be transparent than overpromise — and I'm actively working on it.

I also have perfect attendance from elementary through college, which says a lot about how seriously I take commitments and deadlines.

Hello! I’m Jerwin C. Dongon, a Philippine-licensed corporate and tax lawyer with over four years of experience in legal and social science research and writing, including work for U.S.-based clients.

I previously worked with Ernst & Young Philippines, where I conducted legal, tax, and regulatory research and prepared legal opinions, memoranda, position papers, tax-assessment protests, compliance documents, and client reports. I also supported corporate restructuring and other business transactions and coordinated with government agencies, including the BIR, SEC, BOI, LGUs, and PEZA.

For legal clients, I can assist with:

Legal and regulatory research
Case law, statutory, and administrative-authority analysis
Legal memoranda, opinions, and research summaries
Contract drafting and review
Corporate housekeeping and compliance
Position papers and professional correspondence
Document review, due diligence, and source verification

For academic and research clients, I can assist with:

Literature reviews and evidence synthesis
Social science and interdisciplinary research
Research-paper editing and substantive review
Source evaluation and fact-checking
Citation formatting and reference-list preparation
Publication and manuscript support

I am proficient in Westlaw, LexisNexis, and other legal and academic databases. I am also experienced in APA, MLA, Chicago, and legal citation formats. My research and writing work has included law, political science, sociology, psychology, and international studies, with publications in Scopus-indexed journals.

I earned my Juris Doctor and Bachelor of Arts in Political Science, graduating cum laude from my undergraduate program and receiving Best in Thesis recognition for both degrees. I have also worked as a college instructor and Bar Review Coach, strengthening my ability to explain complex ideas clearly and provide constructive written feedback.

Clients can expect accurate research, reliable citations, clear writing, confidentiality, timely communication, and careful compliance with instructions. I am comfortable working independently, managing detailed assignments, and meeting strict deadlines.

If you need a legally trained researcher and writer who can handle both technical legal work and rigorous academic research, I would be glad to support your project.

I am responsible for drafting city ordinances, legislative resolutions, office communications, attending meetings (both internal and stakeholder), and drafting other legal documents.

I offer a rare combination of 18+ years of high-level expertise as both a Certified Public Accountant and a Lawyer. My background spans government leadership and private sector finance, giving me a unique "360-degree" view of business health—from precise financial reporting to complex legal compliance. Currently, I serve as a Remote Accountant for a US-based Solar & Roofing Installation firm, where I manage end-to-end financial operations, project costing, and multi-state compliance. Whether you need meticulous legal drafting, advanced financial analysis, or a lead to navigate US tax and payroll systems (QuickBooks, Wise, HRIS), I provide the precision of a lawyer with the technical skill of a CPA.

I am seeking a long-term partnership with a client or employer who prioritizes results and respects professional autonomy. I am at my best when given the freedom to structure my flexible hours independently, focusing my energy on delivering impactful outcomes rather than tracking minutes.

Born and raised in Davao City, Philippines, I bring a solid foundation in both technical and legal support services. I completed my secondary education under the General Academic Strand in 2021, then went on to pursue a Bachelor of Science in Information Technology at Assumption College of Davao, completing my coursework as a graduating candidate in 2023.



I began my professional career at Comcast as a Technical Support Representative, where I developed strong technical troubleshooting abilities, clear communication skills, and the discipline needed to thrive in a fast-paced environment. I later transitioned into the legal support field at Morgan & Morgan, where I worked in Insurance Coverage supporting paralegals with document review, managing relationships with 40+ insurance carrier contacts, and maintaining precise accuracy across all calls and claims documentation. In this role, I became skilled in adjuster follow-up via email and phone, as well as drafting Letters of Representation using Litify.



With 3 years of BPO customer service experience — consistently recognized as a top-performing agent for quality, productivity, and attendance — I am well-equipped to provide reliable, detail-oriented support in remote legal and insurance roles.

Fluent in English (written and verbal). Fast learner with strong attention to detail—able to follow instructions accurately and adapt quickly to new processes. Proficient in Google Workspace (Sheets, Docs) and Microsoft Office (Excel, Word), with working knowledge of Canva for basic design tasks.

I am an accomplished Remote Paralegal/Legal Assistant with over two years of experience specializing in Estate Planning, Probate, Conservatorship, Real Estate within California law. I have developed a strong skill set providing comprehensive attorney support and managing complex caseloads, with additional foundational experience in U.S Criminal Defense.

Proficient in drafting legal documents and utilizing industry-standard legal tech, including Clio Manage, Clio Grow, Clio Work, Lexis Nexis, MyCase, Wealth Counsel, Notion, Asana, RingCentral, Google Voice, Adobe DocuSign and Drop Box.