Detail-oriented Administrative Virtual Assistant with experience in data entry, customer service, inventory coordination, and record management. Proficient in Microsoft Excel, Word and PowerPoint for documentation, reporting, and daily operations. Experienced in maintaining accurate records, organizing information, and providing efficient administrative support. Reliable, organized, and eager to help businesses streamline their operations.


Skills Description:
Data Entry
Administrative Support
File Organization
Internet Research
Microsoft Office (Excel, Word, PowerPoint)
Client Email Support
Customer Service
Record Management
Inventory Management
Documentation
Social Media Management
Content Creation
Community Engagement
Social Media Growth Strategy
Basic Video Editing
Canva Design
Analytics & Performance Tracking
Product Research

Hi, I’m Mabel, a Retail Buyer and Merchandising Virtual Assistant with over 10 years of experience in retail buying, inventory management, and supply chain operations.

I help eCommerce and retail businesses manage inventory, coordinate with suppliers, and keep purchasing and product data organized and accurate.

My core skills include:
-Purchase Orders and Supplier Coordination
-Create and manage purchase orders
-Coordinate with suppliers for production and shipping updates (EXW, FOB)
-Track orders, delivery timelines, and shipments
-Validate costs, quantities, and order details
-Inventory Management and Analysis
-Inventory tracking and stock control
-Replenishment planning
-Historical Sales analysis
-SKU-level analysis (Sell-through and aging stock monitoring)
-E-commerce Support (Shopify product uploads, Lazada and Shopee listing management)
-SKU and barcode setup
-Reporting and Administrative Support
-Excel reports and dashboards
-Data cleaning and validation
-Vendor performance tracking

Tools I can use:
-JDA MMS
-SAP
-Power BI
-Microsoft excel/spreadsheet etc.

Why clients work with me:
-Detail-oriented and highly organized
-Strong experience in retail buying and merchandising
-Reliable and consistent communicator
-Experienced in high-volume retail environments
-Able to work independently

I help businesses reduce stock issues, avoid delays, and improve overall operational efficiency.

Don't hesitate to shoot me a message if you need a reliable person to work with! :)

Shopify E-commerce Specialist

I build Shopify stores and product pages that don’t just look good. They’re designed to build trust, communicate value, and encourage customers to take action.

I’m Lady Rose, a Shopify E-commerce Specialist transitioning from 7 years of experience as a Sales Assistant at ENOC in Dubai, UAE. My sales background taught me how to understand customer needs, present products effectively, pay attention to details, and deliver a professional customer experience.

I now apply those skills to:
• Shopify product listing & optimization
• Product page building and customization
• Conversion-focused page structure
• Competitor & product research
• AI-generated product creatives
• Customer-focused copywriting
• Headlines, benefits, CTAs & promotional messaging
• Basic Custom Liquid, CSS , Html, Javascript

Creative & Copy That Sells the Outcome:

I create product visuals and copy that focus on more than just the product. I highlight the problem, desired outcome, emotion, and reason to buy helping turn attention into interest and interest into action.

Why Work With Me?

I don’t just upload products and fill in information. I look at the bigger picture.
I combine my sales experience, Shopify skills, product research, creative thinking, and customer-focused approach to build professional, compelling, and conversion-ready product pages.

My goal is simple: make your product easier to understand, more trustworthy, and more compelling to buy.

I work in a retail industry (brick and mortar) for over 15 years with an expertise in merchandising (buying/purchasing/selection of right merchandise, sales and inventory management). I handle both global and local brands, categories like clothing, footwear, cosmetics and skincare products, gen mdse. I also had a little a year of experience in handling accounts in online marketplaces
such as lazada, shopee, zalora. Currently I work for an offshore outsource company wherein I work for a AU retail company as a retail inventory planning analyst.

As a Retail Junior Merchandiser, I was responsible for delivering effective and comprehensive seasonal product overviews, optimizing final buy plan analyses, coordinating payment processes, and managing the allocation and delivery planning of merchandise to stores across multiple regions, ensuring efficient and timely product availability aligned with market demand.
I also have the personal skills of being flexible, resourceful, problem solver, time management, critical thinker, and a character of being leader.

Fashion professional with a background in retail, marketing, merchandising, and e-commerce. I enjoy working across different teams, keeping projects organized, and seeing things through from planning to execution. I’m comfortable managing multiple priorities, coordinating with different stakeholders, and adapting to fast-paced environments. I’m also detail-oriented and enjoy finding practical solutions to keep projects and day-to-day tasks moving.

Strategic and results-driven professional with experience in Management Consulting, E
Commerce, Category Management, and Product Development. Proven ability to drive operational
excellence, lead commercial strategy, optimize processes, and deliver high-impact business initiatives
across retail and digital ecosystems. Skilled in cross-functional leadership, data-driven decision
making, and developing solutions that enhance performance, efficiency, and customer experience.

Dedicated and results-driven professional with an experience in e-commerce management and customer support. I bring a wealth of expertise in Shopify administration and theme customization, with a passion for delivering exceptional customer experiences through chat and email interactions.

Shopify Administration and Theme Editor:I possess advanced skills in navigating the Shopify admin interface, leveraging its features to optimize online stores for peak performance. Proficient in customizing the theme editor, I ensure a visually compelling and user-friendly digital storefront. From implementing design changes to managing inventory and product listings, I have a comprehensive understanding of the Shopify ecosystem.
Customer Support Specialist:With a customer-centric approach, I excel in handling customer inquiries through phone, chat and email channels. I am adept at providing timely and accurate information, addressing concerns, and ensuring a positive customer experience. My commitment to quality service extends to proactive issue resolution, contributing to overall customer satisfaction and loyalty.
Key Skills: - Shopify Administration - Theme Editor Customization - Customer Inquiry Handling (Chat and Email) - E-commerce Best Practices - Communication and Interpersonal Skills - Problem-solving and Troubleshooting - Collaboration and Teamwork
Professional Approach:
I thrive on the challenge of balancing the technical intricacies of Shopify administration and theme customization with the interpersonal dynamics of customer support. My goal is to contribute to the success of e-commerce ventures by creating seamless online experiences and fostering strong customer relationships.
If you're seeking a proactive and versatile professional with a holistic skill set in Shopify management and customer support, I am ready to bring my expertise to your team and contribute to the continued success of your e-commerce endeavors.

I am a reliable and detail-oriented Virtual Assistant with a strong background in customer service, administrative support and client relations. With over two years of experience working in fast-paced environments such as Hospitality Industry. I am skilled in handling emails, managing schedules, organizing records, addressing client concerns, and maintaining accurate reports.

I am highly organized quick to learn new tools, and committed to clear communication and timely task completion. I take pride in providing professional support that helps business run smoothly. and keeps customer satisfied.

I am a Product Development Specialist with strong design and technical skills across apparel, accessories, and consumer products, with experience in sourcing, production, and bringing products from concept to market.

With 13 years of experience in the field of merchandising across various categories — including branded footwear, apparel, bags, toys, and skincare products — I have managed end-to-end product and supplier processes. This includes sourcing, demand and supply analysis, product development, SKU and pricing setup, inventory control, merchandising, and store monitoring. I also oversee online platform operations such as product uploads, promotions, and order processing. In addition to daily operational tasks, I am proficient in generating and analyzing key merchandising reports, including Sales, Saleability, Open-to-Buy, Inventory, and Sell-Thru reports.

Streamline your success, one task at a time. Let's achieve more together!
Executive Assistant: Managing the details so you can focus on the big picture. Efficiency and organization at your service. Let’s achieve more together! I'm gonna be your right hand for seamless operations and executive support. Streamlining your workflow, maximizing your productivity.
Cold Caller: Turning cold leads into warm opportunities with every call. Making connections that matter, one call at a time. Turning rejections into results. Let's grow your client base
Data Entry: Accurately enter and manage data in databases, spreadsheets, or systems, ensuring data integrity and efficiency in information processing.
Customer Service Representative: Addressing inquiries and resolving issues promptly. Providing information about products/services for customer satisfaction. Efficiently processing orders, returns, and exchanges. Maintaining accurate customer records and documentation.
Outbound Specialist: Simplify your workload, amplify your results. Let’s work smarter, less stress, more success. Partner with a VA who delivers!
Receptionist: Let’s make a difference Go that extra step, my word can make a difference to each quest experience! Where customer care meets excellence. Trust me to handle your clients.
Why Work with Me? I offer more than just skills, I bring a commitment to understanding your unique challenges and goals. Let's collaborate to craft solutions that are not just effective but also sustainable and scalable. Not just a VA but your business partner!
Ready to Sky Rocket Your Business? Send me a message to start a conversation or schedule a free consultation to discuss your needs and how I can help.

Buying & Merchandising Operations Specialist with 10+ years in retail category development, vendor management, and supply chain coordination. Currently managing wholesale account relationships, purchase order execution, and inventory planning for a major Australian minimalist fashion brand.

Core expertise:
- Category development & product assortment planning
- Wholesale account management (B2B partnerships, customer relationship building)
- Purchase order accuracy & vendor coordination
- Inventory monitoring & market trend analysis
- Supply chain operations across multiple markets

Experienced in fashion, food, and non-food categories. Remote-first professional skilled at working independently while coordinating across multiple stakeholders. Strong track record delivering organized, detail-driven results with a focus on accuracy and reliability.

Available for part-time or contract-based merchandising/buying support.