Virtual Assistant

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TYPE OF WORK

Full Time

SALARY

$4-$6 /hr

HOURS PER WEEK

40

DATE UPDATED

Jun 23, 2026

JOB OVERVIEW

The Outbound Business Development Representative is responsible for proactively generating and nurturing commercial and multi-unit accounts through outbound calling and relationship management. This role focuses on identifying decision-makers, introducing company capabilities, maintaining ongoing account engagement, and driving recurring roofing and electrical service opportunities.

Key Responsibilities
Outbound Prospecting & Lead Generation

Conduct outbound calls to 10–30 new prospective accounts daily, including building managers, property managers, general contractors, HOAs, and facility directors

Introduce the company’s services, licenses, and technical capabilities in a professional and consultative manner

Identify key decision-makers and gather accurate contact information

Build and maintain targeted prospect lists using tools such as DataAxle, Apollo, legacy databases, and public resources

Verify and segment contact data by account type and service opportunity

Account Management & Relationship Development

Perform weekly or monthly check-in calls with existing accounts to maintain relationships and top-of-mind awareness

Encourage clients to submit roofing and electrical service requests and work orders

Identify upcoming projects, maintenance needs, and capital improvement plans

Strengthen long-term client relationships to support recurring and referral-based business

CRM & Pipeline Management

Accurately enter all contacts, call notes, and follow-up actions into the CRM system

Maintain an up-to-date lead pipeline with clear statuses and next steps

Track outreach activity, appointments set, and opportunities identified

Coordinate with the owner, estimators, and project managers to ensure proper handoff and follow-up

Reporting & Communication

Provide daily activity summaries including calls made, conversations completed, appointments scheduled, and opportunities identified

Communicate lead progress, client feedback, and market insights to leadership and operations teams

Qualifications & Skills

Strong verbal communication and professional phone presence

Experience in outbound calling, business development, or account management (construction, property management, or B2B services preferred)

Organized, self-motivated, and results-driven

Comfortable working within a CRM and maintaining accurate records

Ability to build rapport with commercial decision-makers

Familiarity with roofing, electrical, or construction services is a plus

Performance Metrics

Daily outbound call volume

Appointments and qualified leads generated

CRM accuracy and follow-up compliance

Contribution to recurring and repeat business opportunities

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