Any
350
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Sep 17, 2026
We are looking for a reliable, friendly, and detail-oriented Online Sweepstakes Cashier to join our team. This position involves assisting customers online, processing account transactions, answering questions, and providing fast and professional customer service. This job will require flexible scheduling as this is a 24/7 hour operation and will require a few night shifts per week. We are looking for long-term employees who are willing grow with our company. Must be familiar with
Tasks & Responsibilities
• Assist customers through online chat and messaging.
• Create and manage customer accounts accurately.
• Process customer deposits, redemptions, and account transactions according to company procedures.
• Add promotional or free-play credits when applicable and authorized.
• Verify transaction information and maintain accurate records.
• Respond promptly to customer questions regarding accounts, promotions, and general platform use.
• Explain current promotions and offers clearly and accurately.
• Provide friendly, professional, and timely customer service.
• Monitor transactions for errors, unusual activity, or discrepancies and report concerns to management.
• Maintain accurate shift records, including transactions and account adjustments.
• Follow established procedures for handling customer information and maintaining confidentiality.
• Communicate with management regarding customer issues, transaction discrepancies, or technical problems.
• Help resolve basic customer account issues and escalate more complicated situations when necessary.
• Maintain professionalism when dealing with difficult or frustrated customers.
• Follow all company policies, applicable sweepstakes rules, eligibility requirements, and compliance procedures.
Qualifications
We are looking for someone who is dependable, trustworthy, organized, and comfortable working independently online. Applicants should have good written communication skills, basic computer and smartphone knowledge, strong attention to detail, and the ability to handle transactions accurately.
Customer service, cashier, online gaming/sweepstakes, or payment-processing experience is recommended.
What We're Looking For
The ideal candidate is responsive, learns quickly, communicates well, and understands the importance of accuracy when handling customer accounts and transactions. Reliability and integrity are extremely important for this position.
To apply, please send your name, availability, relevant experience, and a brief description of why you would be a good fit for the position.