Full Time
45000
42
Jun 10, 2026
Key Responsibilities
- Handle customer/player inquiries professionally through chat, calls, social media, and walk-ins
- Recruit, onboard, engage, and retain players/customers
- Build and maintain strong long-term customer relationships
- Support player acquisition, engagement, and retention activities
- Assist in executing digital marketing, online promotions, and campaign activities
- Develop and recommend marketing campaigns, promotional strategies, and growth initiatives
- Monitor customer concerns and ensure timely resolution
- Conduct follow-ups and engagement activities to improve player retention
- Coordinate with the team to improve customer satisfaction and overall player experience
- Assist in event promotions, campaign rollouts, and player incentive activities
- Monitor market trends, competitor activities, and acquisition opportunities
- Support social media engagement and online community interaction
- Prepare reports, updates, and acquisition tracking summaries
- Maintain professionalism, accountability, and high-quality customer service at all times
- Perform administrative and operational support tasks as assigned
Conditions
- Must consistently contribute to player acquisition, engagement, and retention performance
- Expected to provide marketing ideas, campaign recommendations, and business growth initiatives
- Must maintain responsiveness and operational coordination during assigned shifts and company activities
- Compensation is based on operational contribution, marketing output, acquisition performance, and overall business support
- Additional bonuses may be granted for exceeding targets and exceptional operational contribution
- Acquired players must be legitimate, verified, and compliant with company validation standards