oice AI Engineer — Vapi / Retell (Dental Appointment Booking)

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: TYPE OF WORK

Any

: SALARY

800

: HOURS PER WEEK

TBD

: DATE UPDATED

Aug 22, 2026

JOB OVERVIEW

Build, configure and deploy inbound and outbound voice agents on Vapi and/or Retell
Write and maintain custom tools / functions the agent calls mid-conversation (check availability, create appointment, reschedule, cancel, look up patient, take a message)
Integrate with practice management systems and calendar APIs — REST endpoints, webhooks, auth headers, token refresh, pagination, rate limits

Tune prompts, guardrails and conversation flows to cut hallucinated bookings, mis-heard names, and wrong dates to near zero

Configure transcribers and voices, including multilingual handling (a portion of our callers are not native English speakers)
Reduce latency and interruption/barge-in problems so calls feel natural

Set up call transfer, voicemail detection, after-hours routing and SMS/WhatsApp follow-up

Review call transcripts and recordings daily, log failure modes, and fix them

Document everything you build

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Job Post	Reporter	Rank	Reason	Date

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oice AI Engineer — Vapi / Retell (Dental Appointment Booking)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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