Ecommerce Operations Manager

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Full Time

: WAGE / SALARY

2000

: HOURS PER WEEK

TBD

: DATE UPDATED

Jun 17, 2026

JOB OVERVIEW

E-Commerce Operations Manager – Facial Skincare Brand (Remote)

About Us
We are a direct-to-consumer facial skincare company serving customers throughout the United States. Our mission is to deliver premium skincare products backed by exceptional customer experiences.

We are seeking an experienced E-Commerce Operations Manager to oversee daily business operations, customer service, inventory coordination, website management, vendor relationships, reporting, and administrative functions.
This is a long-term remote position with significant growth potential for the right candidate.

Position Overview
The E-Commerce Operations Manager will be responsible for ensuring smooth day-to-day operations across our online business. This individual will serve as the central point of coordination between management, customer service, fulfillment partners, suppliers, and marketing teams.

We are looking for someone who is highly organized, proactive, detail-oriented, and comfortable taking ownership of business operations.

Key Responsibilities
E-Commerce Operations
• Manage daily operations of the Shopify store
• Maintain product listings, pricing, promotions, and website content
• Closely collaborate with group marketing
• Monitor inventory levels and coordinate replenishment activities
• Ensure website accuracy and operational efficiency
• Identify and implement process improvements

Customer Service Management
• Oversee customer support activities and service quality
• Monitor customer inquiries, returns, exchanges, and complaints
• Develop and improve customer service procedures
• Track customer satisfaction and resolution metrics
• Ensure timely and professional communication with customers

Inventory & Fulfillment Coordination
• Coordinate inventory planning with suppliers and fulfillment partners
• Monitor stock levels and prevent inventory shortages
• Track shipments, order fulfillment, and operational performance
• Assist in forecasting inventory requirements
• Resolve operational issues affecting customer orders

Vendor & Partner Management
• Manage relationships with manufacturers, suppliers, and service providers
• Coordinate product launches and inventory replenishment schedules
• Research and evaluate new suppliers and operational partners
• Assist with negotiating pricing and operational terms

Reporting & Analytics
• Prepare weekly and monthly management reports
• Track key performance indicators (KPIs)
• Monitor sales, inventory, customer service, and operational metrics
• Provide actionable insights to management

Administrative Support
• Document business processes and procedures
• Assist with special projects and operational initiatives
• Coordinate activities between departments and external partners
• Support executive management with administrative and operational tasks

Required Qualifications
• 3+ years of eCommerce operations experience
• Strong Shopify experience
• Excellent written and spoken English
• Strong organizational and project management skills
• Advanced Microsoft Excel or Google Sheets skills
• Ability to manage multiple projects simultaneously
• Strong analytical and problem-solving abilities
• Ability to work independently and take ownership of responsibilities
• Ability to work US Eastern time office hours

Preferred Qualifications
• Experience with beauty, skincare, cosmetics, health, or wellness brands
• Experience with subscription-based eCommerce businesses
• Experience with Amazon Seller Central and FBA
• Experience with third-party logistics (3PL) providers
• Experience with customer service team management
• Familiarity with Klaviyo, Shopify Apps, and eCommerce reporting tools
• Experience working with influencers, affiliates, or brand partnerships

To Apply
Please submit:
1. Resume/CV
2. Cover letter explaining your eCommerce operations experience
3. Shopify stores or brands you have supported
4. Internet speed test screenshot
5. Description of your experience with inventory management, customer service oversight, and vendor coordination
6. Include word “PINK” in the subject line

Applications demonstrating direct experience managing eCommerce operations for consumer product brands will receive priority consideration.

SKILL REQUIREMENT

Seller Central FBA Shopify

SHARE THIS POST

Job Post	Reporter	Rank	Reason	Date

BENCHMARKS

Loading Time: Base Classes	0.0008
Controller Execution Time ( Jobseekers / Job )	0.0723
Total Execution Time	0.0737

GET DATA

No GET data exists

MEMORY USAGE

1,513,208 bytes

POST DATA

No POST data exists

URI STRING

jobseekers/job/ecommerce-operations-manager-1670909

CLASS/METHOD

jobseekers/job

DATABASE: onlinejobs (Jobseekers:$db) QUERIES: 13 (0.0636 seconds) (Hide)

0.0004	`SELECT * FROM exrates WHERE rate_name = 'USD-PHP'`
0.0003	SELECT * FROM `employer_jobs` WHERE `job_id` = 1670909 LIMIT 1
0.0003	SELECT * FROM `employers` WHERE `employer_id` = 858187 LIMIT 1
0.0568	SELECT COUNT(DISTINCT t.id) as cnt FROM `t_thread` `t` INNER JOIN `t_message` `m` ON `t`.`id` = `m`.`thread_id` INNER JOIN `t_message_employer` `e` ON `m`.`id` = `e`.`message_id` LEFT JOIN `t_thread_misc` `misc` ON `t`.`id` = `misc`.`thread_id` WHERE `t`.`job_id` = 1670909 AND `misc`.`id` IS NULL
0.0006	SELECT e.business_name, e.logo, e.website, e.rebill_date, e.date_added member_date, hits, DATEDIFF('2026-06-28',ej.date_added) duration_days, DATEDIFF('2026-06-28',e.rebill_date) duration_rebill, ej.*, e.deactivate FROM employers e, employer_jobs ej WHERE e.employer_id = ej.employer_id AND ((e.user_level >= '500' AND ej.date_added <= e.rebill_date) OR e.employer_id = '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-06-28',ej.date_added) <= 14 )) AND e.deactivate != 1 AND ej.deleted = 0 AND job_id = '1670909'
0.0003	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1670909
0.0007	`UPDATE employer_jobs SET hit_counts = '*Jun-17-2026=426Jun-18-2026=265Jun-19-2026=119Jun-20-2026=41Jun-21-2026=34Jun-22-2026=69Jun-23-2026=36Jun-24-2026=16Jun-25-2026=15Jun-26-2026=13Jun-27-2026=21*Jun-28-2026=1' WHERE job_id= '1670909'`
0.0006	`UPDATE employer_jobs SET monthly_hits = '***Jun-2026=1054' WHERE job_id= '1670909'`
0.0006	SELECT date_sent FROM `jobseeker_sent_emails` WHERE jobseeker_id = NULL AND job_id = 1670909 AND status LIKE 'sent%' ORDER BY id DESC LIMIT 1
0.0006	SELECT * FROM `employer_jobs_skills` `ejs` LEFT JOIN `skills_categories` `sc` ON `ejs`.`skill_id` = `sc`.`id` WHERE `job_id` = 1670909
0.0021	SELECT COUNT(*) AS `numrows` FROM `employer_jobs` WHERE `employer_id` = '858187' AND `date_added` >= '2022-06-08'
0.0003	`select * from teasers`
0.0002	`SELECT * FROM skill_categories WHERE skill_cat_id=''`

HTTP HEADERS (Show)

SESSION DATA (Show)

__ci_last_regenerate	1782631905
last_page	https://v1.stage.onlinejobs.ph/jobseekers/job/ecommerce-operations-manager-1670909
csrf-token	d2983cae10ac51a1af4af03367f3f609

CONFIG VARIABLES (Show)

base_url	https://v1.stage.onlinejobs.ph
log_threshold	2
enable_profiler
index_page
uri_protocol	PATH_INFO
url_suffix
language	english
charset	UTF-8
enable_hooks	1
subclass_prefix	MY_
composer_autoload	vendor/autoload.php
permitted_uri_chars	a-z 0-9~%.:_\=\-\+\@?\&
enable_query_strings
controller_trigger	c
function_trigger	m
directory_trigger	d
allow_get_array	1
log_path
log_file_extension
log_file_permissions	420
log_date_format	Y-m-d H:i:s
error_views_path
cache_path
cache_query_string
encryption_key	OdBUArjiWg9I7u7bvAwQ7Fu35VB1kzga
sess_driver	files
sess_cookie_name	ci_session
sess_expiration	2678400
sess_save_path
sess_match_ip
sess_time_to_update	300
sess_regenerate_destroy
cookie_prefix
cookie_domain
cookie_path	/
cookie_secure
cookie_httponly
standardize_newlines
global_xss_filtering	1
csrf_protection
csrf_token_name	csrf_test_name
csrf_cookie_name	csrf_cookie_name
csrf_expire	7200
csrf_regenerate	1
csrf_exclude_uris	Array ( )
compress_output
time_reference	local
rewrite_short_tags
proxy_ips
ojadmin	JpjZkQN5A8l@^L
salt	+UFjSAT49tPZLtmU2CIG2FYN7pRhgsWyLHgSyQa6k3I=
queue_enabled
twilio	Array ( [sid] => AC00c0594045c6eef9407e8fff01f3d467 [token] => f0bfc0b73444a077894a43f5f75e6d41 [length] => 6 [from] => +639221200200 [code_expiry_seconds] => 14400 )
maintenance	Array ( [admin] => Array ( [verification] => ) [announcement_bar] => Array ( [show_slow_issue_message] => ) )
trustpilot	Array ( [to_email] => onlinejobs.ph+3d844ebf71@invite.trustpilot.com )
services	Array ( [google_tag_manager] => Array ( [id] => GTM-T5CQMS6P ) [chatgpt] => Array ( [secret] => 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 ) [claude] => Array ( [secret] => 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 ) )
v2_url	https://v2.onlinejobs.ph
v2	Array ( [enabled] => 1 [url] => https://v2.stage.app.onlinejobs.ph [api_url] => https://v2.stage.api.onlinejobs.ph [cookie_domain] => .onlinejobs.ph [paths] => Array ( [myaccount] => 1 ) )
replacemyself_secret_key	Kk1WpgTMkc4wBQOqC5rqCssdLhACKrsJeTtO1ywUkT4=
app	Array ( [app] => Array ( [command] => Array ( [map] => Array ( [OnlineJobs\Mailer\Command\SendEmailCommand] => OnlineJobs\Mailer\Handler\SendEmailHandler [OnlineJobs\Mail\Command\SendEmailCommand] => OnlineJobs\Mail\Handler\SendEmailHandler [OnlineJobs\Mail\Command\QueueEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueEmailPendingHandler [OnlineJobs\Mail\Command\QueueJobEmailPendingCommand] => OnlineJobs\Mail\Handler\QueueJobEmailPendingHandler [OnlineJobs\Mail\Command\QueueUnapprovedEmailCommand] => OnlineJobs\Mail\Handler\QueueUnapprovedEmailHandler [OnlineJobs\Mail\Command\ProcessEmailQueueCommand] => OnlineJobs\Mail\Handler\ProcessEmailQueueHandler [OnlineJobs\Mail\Command\PutJobseekerEmailOnHoldCommand] => OnlineJobs\Mail\Handler\PutJobseekerEmailOnHoldHandler [OnlineJobs\Purchase\Command\RealEstateVaCourseCommand] => OnlineJobs\Purchase\Handler\RealEstateVaCourseHandler [OnlineJobs\Test\Command\HelloCommand] => OnlineJobs\Test\Handler\HelloHandler ) [middleware] => Array ( ) ) [providers] => Array ( [0] => OnlineJobs\Bus\BusServiceProvider [1] => OnlineJobs\Database\DbServiceProvider [2] => OnlineJobs\Mailer\MailerServiceProvider [3] => OnlineJobs\Support\SupportServiceProvider [4] => OnlineJobs\Employer\ServiceProvider [5] => OnlineJobs\Jobseeker\ServiceProvider [6] => OnlineJobs\Mail\ServiceProvider [7] => OnlineJobs\Postal\ServiceProvider [8] => OnlineJobs\Queue\ServiceProvider [9] => OnlineJobs\Courier\ServiceProvider [10] => OnlineJobs\Job\ServiceProvider [11] => OnlineJobs\Purchase\ServiceProvider ) ) )
meta	Array ( [facebook] => Array ( [input] => 1 [connect] => 2 [timezone] => 3 [url] => 30 [id] => 31 [photo] => 32 [name] => 33 [email] => 34 [review] => 35 ) [trust] => Array ( [government_id] => 4 [utility_bill] => 5 [selfie_photo] => 6 [profile_picture] => 7 [phone_number] => 8 [facebook] => 9 ) [verify] => Array ( [profile_picture] => 10 [government_id] => 11 [selfie_photo] => 12 [utility_bill] => 13 [address] => 14 [name] => 15 [reviewed] => 16 [government_group] => 28 [address_group] => 29 [mobile] => 38 ) [address] => Array ( [complete] => 17 [room_unit_no] => 20 [house_no] => 21 [street] => 22 [subdivision] => 23 [barangay] => 24 [city] => 25 [province] => 26 [postcode] => 27 ) [reviewed] => Array ( [similar_names] => 1 ) [name] => 18 [phone] => 19 [sms_verification_code] => 36 [resend_verification_code] => 37 [address_read] => 39 [first_name] => 100 [middle_name] => 101 [last_name] => 102 [edit] => Array ( [government_id_group] => 40 [address_group] => 41 [mobile_group] => 42 ) [salary_re_entry] => 103 [id_proof_recalibrate] => 104 [email] => 44 [mobile_verification_type] => 45 )
honeypot	Array ( [name_field] => my_name [enabled] => 1 )

HTTP_ACCEPT	/
HTTP_USER_AGENT	Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)
HTTP_CONNECTION	Upgrade
SERVER_PORT	80
SERVER_NAME	v1.stage.onlinejobs.ph
REMOTE_ADDR	127.0.0.1
SERVER_SOFTWARE	Apache/2.4.58 (Ubuntu)
HTTP_ACCEPT_LANGUAGE
SCRIPT_NAME	/index.php
REQUEST_METHOD	GET
HTTP_HOST
REMOTE_HOST
CONTENT_TYPE
SERVER_PROTOCOL	HTTP/1.1
QUERY_STRING
HTTP_ACCEPT_ENCODING	gzip, br, zstd, deflate
HTTP_X_FORWARDED_FOR	216.73.217.130
HTTP_DNT

Ecommerce Operations Manager

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

WAGE / SALARY

HOURS PER WEEK

DATE UPDATED

Why is this blurred?