eCommerce and Admin Assistant

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TYPE OF WORK

Part Time

SALARY

$8-$10/hour

HOURS PER WEEK

10

DATE UPDATED

Oct 23, 2026

JOB OVERVIEW

Ecommerce Product Content and PIM Assistant
USUALLY 10–15 HOURS PER WEEK, DEPENDING ON WORKLOAD

About the role
Majority Audio is a UK consumer electronics business selling audio products through major retailers and online channels. We’re looking for an experienced, detail-focused assistant to help keep our product catalogue accurate and improve how our products are presented across retailer websites.
This role combines product content writing, catalogue administration and retailer follow-up. It suits someone who can write clear English copy, work carefully with product data and keep requests moving without needing close supervision.

What you’ll do

Retailer product pages and awards
• Review our product listings on major retailer websites and record where product awards and approvals are shown, including Which? awards and Dolby certification.
• Identify retailer content fields, image areas or other approved ways to display these items.
• Prepare and submit requests to retailers to add approved awards or approvals to product pages.
• Where a retailer has no dedicated field, check its requirements for infographic-style content and upload approved artwork where permitted.
• Track each request through to implementation, recording the product, retailer, date submitted, response and live page link.
• Use only supplied, approved award wording and artwork. Raise questions before making a claim or changing an asset.
PIM and product-data requests
• Monitor a dedicated email address for product-data change requests from the team.
• Check that requests are clear and supported by the supplied source information, then update the PIM and record what changed.
• Ask for clarification where instructions conflict, information is missing or a requested claim cannot be verified.
• Keep product records accurate across SKUs and variants, with careful checks on specifications, names and product identifiers.

Monitor and Administer a sales inbox
• Check for incoming sales orders, and ensure they conform to our standards (minimum quantities etc)
• Acknowledge receipt of orders in a timely and professional way
• Answer basic questions about orders with the help of our standard policies.
• Adhere to an SLA based around UK working hours (Mon-Fri ---------- ). You will not be required to work these hours, but you must be able to meet the target time limits.

New product and retailer set-ups
• Populate product set-up sheets and retailer forms using the current PIM data.
• Check each completed sheet against the source record before returning it.
• Leave unsupported fields blank or flag them for review rather than guessing.

Product copy
• Write, edit and proofread concise product descriptions, feature bullets and other catalogue copy.
• Make the copy clear and persuasive while keeping every product claim supported by approved product information.
• Follow the requested language, tone, character limits and field requirements for each retailer.

What good work looks like
• Product information and copy are accurate, consistent and ready to use with minimal correction.
• Retailer requests are logged and followed through, with clear records of what is live and what is still outstanding.
• Set-up sheets are complete wherever the source data allows, with gaps clearly identified.
• You communicate promptly, flag blockers early and ask when instructions or source information are unclear.

What we’re looking for
• Excellent written English and confident spoken English.
• Demonstrated experience writing or editing ecommerce product copy.
• Experience maintaining a product catalogue, PIM, ecommerce platform or retailer product listings.
• Strong attention to detail when working with product specifications, SKUs and spreadsheets.
• Good organisation and follow-through across several requests at different stages.
• Confidence using Excel or Google Sheets, online portals and shared documents.
• Good judgement: you check the source, protect accuracy and raise uncertainties instead of filling gaps with assumptions.

Experience with Plytix or another PIM, retailer portals, consumer electronics or product set-up forms is an advantage.
Hours and working arrangement

The workload will usually be around 10–15 hours in an active week, but hours will vary with the volume of product and retailer work and are not guaranteed to be the same every week.

Work will be completed flexibly around agreed deadlines. You must be available for a video interview at a mutually agreed time. Any regular meeting times or required UK-hours overlap will be agreed in advance.


How to apply
Start your application with CATALOGUE VA so we know you have read the full post.

Please write your application in English and include:
1. A brief summary of your relevant product-content, PIM or catalogue experience.
2. Links to two examples of product copy or catalogue work you have completed. You may redact client or company details if needed.
3. The tools or platforms you have used to manage product data and retailer listings.
4. How you check a product claim before publishing it.
5. Your usual availability and confirmation that the hourly rate and variable weekly hours work for you.

Shortlisted applicants will be invited to a video call to discuss their experience and assess spoken English. The next stage will be a short, paid work sample based on product information we provide.

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