Full Time
$600-$1000
40
Apr 16, 2026
I'm looking for a highly organized, tech-savvy Virtual Assistant to support the day-to-day operations of a fast-moving DTC supplement brand. This is a full-time, 40-hour per week role requiring EST hours and strong communication.
About the Role
We are a
Responsibilities
Customer Support
Handle customer
Manage refunds, replacements, and shipping issues
Maintain professional on-brand communication
Shopify Management
Add and manage products, variants, and collections
Build and update landing pages
Copy updates and layout changes
Custom Liquid section implementation
Theme file and JSON template management
Meta Ads
Upload and organize ad creatives
Track ad performance and flag issues
Maintain naming conventions and asset libraries
Team Output & Project Management
Track daily editor output and flag who is behind
Manage revision requests and approvals
Organize completed work and maintain tracking systems on Asana and Monday
AI Tools & Creative Support
Generate product shots, testimonial images, and website graphics using AI tools
Video generation when needed for eCommerce creative
Graphic design support for ads and website assets
B-roll sourcing and visual support for editors
Requirements
Full-time EST hours, 40 hours per week
Strong written English
Shopify experience including Liquid and JSON templates
Meta Ads Manager experience
AI tools proficiency — Midjourney, ChatGPT, Claude, Higgsfield or similar
eCommerce customer service experience
Asana, Monday, or similar project management tools
Highly organized, fast-moving, long-term mindset
Before Applying:
Shopify experience including custom Liquid and JSON? (Yes/No)
Meta Ads Manager experience? (Yes/No)
eCommerce customer support experience? (Yes/No)
Team tracking or remote management experience? (Yes/No)
AI tools you have used? (List them)
Available EST hours full-time? (Yes/No)
Your timezone?