eCommerce Customer Service Rep Needed for Online Store

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

Full Time

SALARY

$5 USD/hour

HOURS PER WEEK

40

DATE UPDATED

Sep 17, 2026

JOB OVERVIEW

Are You a Customer Service Rockstar?

Then we need to work together.

WHY YOU SHOULD WANT THIS JOB
- Join an exciting, fast-growing company
- Enjoy a fun and dynamic work environment
- Big opportunities await as we expand
- Long-term position with growth potential
- Be empowered to make decisions and direct your own path
- Unlimited advancement potential
- Work autonomously without being micromanaged
- Enjoy the flexibility of working from home
- Be an entrepreneur within the company, minus the risk
- Learn new skills and grow with the company

COMPANY INFO
We're a small but rapidly expanding eCommerce store, specializing in selling fire pits, fireplaces, and a variety of fire and heat products. As our revenue grows, so does our need for a versatile individual to handle customer service and day-to-day operations.

We need someone who can handle customer service, order processing, shipping, and all the moving pieces that keep customers happy. Your role will be crucial as we continue to grow.

JOB OVERVIEW
Main Responsibilities:
- Processing and managing orders
- Communicating with customers and suppliers
- Resolving issues with orders
- Handling calls, live chat & email

You'll ensure customers receive their orders on time and help solve any problems along the way.

IDEAL CANDIDATE
- Self-Starter
- Problem Solver - MUST
- Organized and detail-oriented - MUST
- Entrepreneurial mindset - MUST
- Takes ownership of tasks and leads others
- Fast typist
- Fluent English speaker - MUST
- Open to constructive criticism
- Committed to a long-term role - MUST
- Bold, confident, and personable - MUST

COMPANY CULTURE
We value transparency—ask questions if something isn't clear and feel free to express your opinions. We work hard, but we also know how to have fun.

PAY
$5/hour for this full-time role to start. If you believe you have more to offer, tell us what you'd like and why you're able to deliver more value.

CANDIDATE REQUIREMENTS
- Honest, reliable, and confident
- Engaging and fun personality
- Near-native English speaker
- Type at least 50 WPM
- Shopify experience is a plus

ADDITIONAL DETAILS
- Internet: Must have a fast, stable connection that isn't interrupted.
- Work Environment: Must work from a professional environment.

WORKING HOURS
Full-time position (40 hours/week): Monday - Friday, 9 AM - 5 PM US Eastern time.

HOW TO APPLY
At the top of your cover letter, please write "It is snowing in Canada." Then, send us a video introducing yourself and briefly discussing the toughest challenge you've faced and how you overcame it. The video should be under 2 minutes.
We look forward to working with you!

VIEW OTHER JOB POSTS FROM:
SHARE THIS POST
facebook linkedin
  BENCHMARKS  
Loading Time: Base Classes  0.0008
Controller Execution Time ( Jobseekers / Job )  0.0256
Total Execution Time  0.0270
  GET DATA  
No GET data exists
  MEMORY USAGE  
1,514,336 bytes
  POST DATA  
No POST data exists
  URI STRING  
jobseekers/job/eCommerce-Customer-Service-Rep-Needed-for-Online-Store-1732413
  CLASS/METHOD  
jobseekers/job
  DATABASE:  onlinejobs (Jobseekers:$db)   QUERIES: 13 (0.0197 seconds)  (Hide)
0.0004   SELECT *
                                
FROM exrates
                                WHERE rate_name 
'USD-PHP' 
0.0004   SELECT *
FROM `employer_jobs`
WHERE `job_id` = 1732413
 LIMIT 1 
0.0010   SELECT *
FROM `employers`
WHERE `employer_id` = 437775
 LIMIT 1 
0.0014   SELECT COUNT(*) AS `numrows`
FROM `t_thread` `t`
LEFT JOIN `t_thread_misc` `miscON `t`.`id` = `misc`.`thread_id`
WHERE `t`.`job_id` = 1732413
AND `misc`.`idIS NULL 
0.0005   SELECT e.business_namee.logoe.websitee.rebill_datee.date_added member_datehitsDATEDIFF('2026-09-21',ej.date_added) duration_daysDATEDIFF('2026-09-21',e.rebill_date) duration_rebillej.*, e.deactivate FROM employers eemployer_jobs ej WHERE e.employer_id ej.employer_id AND
                                   ((
e.user_level >= '500' AND ej.date_added <= e.rebill_date)
                                   OR 
e.employer_id '' OR (ej.date_approved <> '2000-01-01' and DATEDIFF('2026-09-21',ej.date_added) <= 14 ))
                                   AND 
e.deactivate != AND ej.deleted AND job_id '1732413' 
0.0003   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `scON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1732413 
0.0006   UPDATE employer_jobs SET hit_counts '***Sep-17-2026=862***Sep-18-2026=90***Sep-19-2026=49***Sep-21-2026=2' WHERE job_id'1732413'  
0.0005   UPDATE employer_jobs SET monthly_hits '***Sep-2026=1003' WHERE job_id'1732413'  
0.0010   SELECT date_sent FROM jobseeker_sent_emails WHERE jobseeker_id '' AND job_id '1732413' AND status LIKE 'sent%' ORDER BY id DESC  
0.0003   SELECT *
FROM `employer_jobs_skills` `ejs`
LEFT JOIN `skills_categories` `scON `ejs`.`skill_id` = `sc`.`id`
WHERE `job_id` = 1732413 
0.0128   SELECT COUNT(*) AS `numrows`
FROM `employer_jobs`
WHERE `employer_id` = '437775'
AND `date_added` >= '2022-06-08' 
0.0004   select from teasers 
0.0002   SELECT FROM skill_categories WHERE skill_cat_id='' 
  HTTP HEADERS  (Show)
  SESSION DATA  (Show)
  CONFIG VARIABLES  (Show)