eCommerce Coordinator

HOW TO APPLY
If this role feels like the perfect fit and you meet the qualifications, we invite you to learn more about our team in the Philippines and submit your application here: ---------- /appzq4iqeIREQRVyo/pagS4ltOHDs97kQf9/form

Note: Only applications submitted through the link above will be considered.

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Mission: To keep our eCommerce engine running smoothly by coordinating product launches, uploads, and site content with high precision and strong follow-through—so our storefronts stay accurate, on-brand, and on schedule.

Key Outcomes

- Monitor and manage all eCommerce-related tasks end-to-end, ensuring timely follow-up with the team and leadership until completion
- Actively monitor eCommerce-related questions or issues raised via Slack or email; create tasks/tickets as needed and drive them to resolution
- Maintain and monitor Airtable to ensure product upload statuses are accurate, deadlines are visible, and projects stay on schedule
- Oversee the product upload process across platforms, ensuring each product has complete and correct copy, imagery, and required assets before publishing
- Identify gaps proactively (missing copy, missing images, incomplete data, unclear approvals), coordinate ownership, and resolve blockers before launch dates are impacted
- Ensure accurate and timely image and copy uploads across all eCommerce platforms, including QA for formatting, spelling, links, and brand consistency
- Coordinate the copywriting workflow (draft ? review ? approval), ensuring product copy is completed and approved ahead of deadlines
- Coordinate promotions, banners, and on-site content updates, ensuring assets are briefed, created, approved, and ready in advance of launch
- Support the eCommerce team with miscellaneous operational and administrative tasks as needed, especially during heavy launch periods
- Work independently with a high level of productivity, efficiency, and attention to detail, escalating risks early and proposing solutions

Other Regular Responsibilities
- Utilize data and research to evaluate campaign performance, identifying key insights and providing actionable recommendations
- Maintain a well-organized and up-to-date repository of marketing assets (both internal as well as from competitors), such as graphics, promotional materials, and social media posts, ensuring easy access for the marketing team
- Assist the Marketing Director with various marketing-related tasks as needed

Who You Are
- 1–3 years of experience in eCommerce operations, digital operations, marketing operations, or a project coordination role (consumer products preferred)
- Highly organized with strong follow-through—you close loops and keep work moving
- Excellent attention to detail; you catch errors before they become customer-facing
- Strong written communication skills and comfort coordinating across multiple stakeholders
- Proficient with Airtable (or similar tools), Slack, and cloud-based docs; able to learn new platforms quickly
- Comfortable juggling multiple priorities and deadlines in a fast-paced environment
- Proactive, resourceful, and solutions-oriented; you don’t wait to be told what to do
- Alignment with the company's mission and values, which can be found here: ---------- /3Unr0ub.

About HiEnd Accents
HiEnd Accents designs and creates everyday luxury bedding and linens, sheeting, decorative pillows and other home textiles. Founded in 2005 and based in Dallas, Texas, our mission is to elevate our customers' lives via beautifully designed home textiles that deliver quality and value.

As a family-owned business, we’re committed to personal service and long-term relationships. Through our four brands, we offer unique designs across a spectrum of styles and price points, all united by exceptional value. Combined with our customer-first approach, prompt shipping and low order minimums, we’ve become the preferred bedding supplier for thousands of top department stores, furniture retailers, interior designers, and boutique hotels nationwide. Recently recognized on the 2024 INC 5000 list as one of the fastest-growing businesses in the US, we continue to innovate and expand our reach in the home textiles market.

Discover more about us and our brands at [ ---------- ]( ---------- ).

Want to get to know us better and learn what it’s like to be part of our growing team in the Philippines? Learn more here: ---------- /hea-ph-team

Why HiEnd Accents?
At HiEnd Accents, we're a close-knit team driven by entrepreneurial spirit, growth mindset, and a shared commitment to excellence. Our collaborative approach has propelled us to new heights – we're proud to be recognized on the 2024 INC 5000 list as one of the fastest-growing small companies in the United States. This achievement is a testament to our team's dedication and the exciting opportunities ahead. If you thrive in a vibrant, high-paced culture where your contributions truly matter, we want to hear from you!

Working at HiEnd Accents means that you can expect the following:

- **Competitive Compensation -** We offer a highly competitive compensation package, including 13th Month Pay
- **Professional Growth -** We invest in our people and make sure that they have the opportunity to continuously learn, grow and develop their careers
- **Great Team of Like-Minded Professionals -** We prioritize hiring based on culture and values, so you’re working with a team of folks who are as fun, talented, and committed as you are