eBay Order Fulfillment & Customer Service VA (US Hours)

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: TYPE OF WORK

Full Time

: SALARY

$800/month

: HOURS PER WEEK

56

: DATE UPDATED

Oct 23, 2026

JOB OVERVIEW

We manage eBay stores and are looking to hire a reliable VA to fulfill orders and help with handling buyer communication. Most of the work is already automated; you handle the human part. We are looking for someone who is committed, ambitious, and has good communication.
*We want someone who is looking for a long-term role with room to grow: great performance will be rewarded with a team lead position with significantly higher pay as we expand, and transition into an eventual management role*

WHAT YOU'LL DO
- Place orders on Amazon for each eBay sale and enter the order number in our dashboard
- Handle orders that can't be placed (out of stock, can't ship to address) by messaging buyers with our templates
- Reply to buyer messages, including upset buyers (we provide an AI reply assistant that drafts responses)
- Resolve item-not-received cases, returns and cancellations quickly
- Check each client's computer and logins every shift via remote desktop
- Log all activities

SHIFTS
- Morning: 9 AM - 1 PM US Eastern, Mon-Fri (9 PM - 1 AM PH time)
- Evening: 6 PM - 10 PM US Eastern, Mon-Fri (6 AM - 10 AM PH time)
- 7 days a week (if not possible, accommodations can be made)
(PH times move one hour later after November 1)

REQUIREMENTS
- SOME experience with ecommerce seller tools, preferably eBay, and especially INR cases, returns and cancellations
- Basic technical experience, we prefer experience ordering on Amazon
- Clear, polite written English
- Stable internet and a backup for weather events
- Reliable: available every scheduled shift

PAY
Monthly Base of $800 (USD)

HOW TO APPLY
Reply with:
1. Your eBay and Amazon experience, any other applicable experience
2. Availability for a phone call

SKILL REQUIREMENT

Amazon Ebay English Proficiency

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eBay Order Fulfillment & Customer Service VA (US Hours)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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