Welcome to K-POP UNIVERSE: Office Admin Role (Entry-Level) for E-Commerce – Join the Beat!

- Recruitment validity period: Until 3 business days from the date of the first recruitment announcement
- A PH VA team of more than 5 people has already been formed, and business collaboration is possible using Tagalog in a comfortable atmosphere.
- Providing educational tutorial videos and operating a mentorship program to help new comers quickly adapt

[About Us]
* Company Introduction (Video):
youtu.be/dO2mWWZANx8

[Join Summitree and Write Your K-POP Legacy Alongside Filipinos]
Summitree envisions leveraging their Filipino employees' intelligence and English fluency to expand globally while sharing their passion for K-POP. They highlight the Philippines' crucial role in their expansion plans, emphasizing collaboration with their Filipino team to make a mark in the K-POP world. Joining Summitree means joining a multicultural team (Korea, Philippines, Mongolia, Others) with a shared goal of making K-POP history.

[Responsibilities]
We are looking for a “Full-Time” Office Admin to handle our business.
You will be doing a variety of tasks, almost all of which we will create tutorials for you.
1. Order fulfillment and shipping label generation
You will be responsible for gathering and processing customer orders accurately and efficiently. This includes coordinating with third-party logistics (3PL) providers for inbound and outbound shipments to ensure smooth operations.
2. Product listing and scheduling
As a distributor of K-POP records and merchandise, you will be involved in registering new products into our system. This includes managing inventory, updating product information, and ensuring accurate data entry. Additionally, you will be responsible for scheduling release dates and managing timelines using tools like Google Calendar.
3. Customer service support
providing excellent customer service is crucial to us. You will be responsible for addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Your communication skills and problem-solving abilities will play a vital role in maintaining strong relationships with our valued customers.

[Required qualifications & skillset (must have)]
* Excellent written and verbal English communication skills
* Experience in puchasing K-POP Album or knowledge of K-POP related products (album, merchandise)
* Idea of how to promote K-POP albums and gain traffics in our shopping mall in PH online K-POP community for each artists

[Desired qualifications & skillset (nice to have)]
* Experience in handling customer service
* Experience in Photoshop
* Experience in Facebook Ads or Google Ads
* Knowledge and Experience of Microsoft Excel & Familar with Using Various Formula
* Experience in experience in Amazon Business (Familiar with Interface and function) or other E-commerce Platform

[Compensation & Employment Terms]
Position Classification:
This is an entry-level position. All candidates, regardless of prior experience, will undergo structured training under a designated mentor to adapt to our internal systems and operational standards.

• Payment Term: Monthly basis
• Probationary Period: 6 months
o Months 0–3: USD 280/month
o Months 4–6: USD 300/month, subject to satisfactory performance evaluation after the first 3 months
o The probation period may be shortened if you demonstrate fast work adaptation and receive an excellent evaluation. (This has occurred in multiple past cases.)

• After Probation Evaluation (Regularization): USD 300/month
o Performance & Total Compensation Structure:
Upon regularization, employees receive a guaranteed 13th Month Pay and at least one annual performance bonus equivalent to one month’s base salary during peak sales seasons. Additional bonuses may be granted based on company performance. When annualized, the total compensation is equivalent to approximately USD 350–380 per month.
o Continued employment and salary maintenance are subject to overall performance evaluation.
o If performance does not meet expectations, adjustments may be made in accordance with company standards.
• Additional Compensation:
o Performance-based incentives may be provided based on work attitude, responsibility, consistency, and overall contribution.

• After Regularization:
o Annual contract renewal is standard
- Salary adjustments may be made based on performance, teamwork, and overall evaluation.
o If overall performance—including work capability, teamwork, reliability, and internal evaluations—is considered outstanding, salary increases may be granted within a shorter period. (This has occurred in multiple past cases.)
o Exceptional performance may also lead to early promotions or salary increases prior to the annual review.

[Perks & Benefits]
1. Regular Employee Benefits
- 13th Month Salary provided
- 10 additional paid leave days upon regularization
2. Performance-Based Incentives
- Additional incentives may be provided during high-performance sales periods
(Example: major comeback seasons for artists such as BTS or Stray Kids)
3. Birthday Benefit (After 6 Months of Employment)
- Receive one free K-POP album of your favorite artist on your birthday
4. Paid Holidays (Regardless of Employment Status)
- January 1st (New Year’s Day) and Christmas Day are paid holidays
- Applies to both probationary and regular employees
5. Long Service Incentive Program
- 1 Year Service: PHP17,000
- 3 Year Service: PHP22,500
- 5 Year Service: PHP28,000

[How To Apply for the job]
Just Fill out 10 Simple Questions through Google Form

----------

Interview via google meet will be conducted after first screening and candidates will be notifed to their emails or Facebook ----------

Thank you

Human Resource Dept.
Summitree