Weekend CSR

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: TYPE OF WORK

Part Time

: SALARY

300

: HOURS PER WEEK

20

: DATE UPDATED

Aug 3, 2026

JOB OVERVIEW

Customer Success & Appointment Coordinator (Weekend)
Part-Time | Remote | Philippines
Pay: $300 USD per month
We're looking for someone who genuinely enjoys talking with people, solving problems, and helping customers take the next step.
This is much more than answering phones.
You'll be helping homeowners schedule appointments, collect payments, follow up with leads, make outbound calls, keep our CRM organized, and provide an outstanding customer experience.
We're looking for someone who enjoys improving their performance, takes pride in their work, and wants to become an important part of a growing company.
Schedule
Part-Time
Saturday & Sunday
8:00 AM – 7:00 PM Central Time
What You'll Be Doing
Answer inbound customer calls
Make outbound follow-up calls
Schedule customer appointments
Collect payments securely over the phone
Respond to customer questions
Follow up with estimates and unsold opportunities
Keep customer records updated inside our CRM
Help improve booking rates and customer experience
Work closely with our operations team
This Position Is A Great Fit If You...
Enjoy talking with people
Are confident asking customers for payment
Like working toward goals and improving your performance
Stay calm during busy days
Take ownership instead of waiting to be told what to do
Learn quickly and independently
Can watch training videos and apply what you've learned
Ask thoughtful questions
Enjoy tracking your results and getting better each week
Are dependable and show up consistently
Required Experience
We're looking for someone with experience in several of the following:
Outbound calling
Appointment setting
Customer service
Taking payments over the phone
Call center experience
CRM software
Home service scheduling (preferred)
CRM Experience Preferred
Experience with one or more of the following is highly preferred:
GoHighLevel
Housecall Pro
ServiceTitan
Jobber
Service Autopilot
HubSpot
Salesforce
Zoho CRM
About Our Company
We are a growing residential irrigation company based in Texas.
Homeowners call us because they want someone they can trust to solve their sprinkler and irrigation problems. We focus on education, professionalism, and delivering an exceptional customer experience from the very first phone call.
We're Looking For Someone Who...
Wants a long-term position
Is dependable and punctual
Communicates professionally
Pays close attention to detail
Enjoys solving problems
Can work independently
Is comfortable learning new software
Isn't afraid of accountability
Wants to help customers feel confident they've called the right company
Please Do Not Apply If You...
Are uncomfortable asking customers for payment
Prefer only chat or email support
Dislike making outbound calls
Need constant supervision to complete your work
Frequently change jobs after only a few months
Are unavailable to work every Saturday and Sunday during the scheduled hours
When You Apply
Please include the following:
A 2–3 minute video introducing yourself.
Tell us about a time you had to ask a customer for payment.
What CRM software have you used?
Have you worked in home services before? If so, what industry?
Tell us about the most difficult customer you've handled and how you resolved it.
What do you enjoy most about speaking with customers?
Tell us why you're interested in a weekend-only position.
We carefully review every application and are looking for someone who wants to become part of our team for the long term. If you enjoy helping people, communicating with confidence, and taking ownership of your work, we'd love to hear from you.

SKILL REQUIREMENT

Customer Support Phone Support

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Weekend CSR

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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