Virtual assistant

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: TYPE OF WORK

Full Time

: SALARY

N/A

: HOURS PER WEEK

40

: DATE UPDATED

Aug 21, 2026

JOB OVERVIEW

Virtual Assistant – TikTok Engagement, CRM & Lead Generation
Type of Work: Part Time / Full Time Location: Remote
Job Overview
We are building one of the fastest-growing automotive TikTok brands in Southern California. Our goal is to generate appointments and vehicle sales through TikTok by creating engaging content and providing fast, professional customer service.
We're looking for a motivated, reliable, and detail-oriented Virtual Assistant who wants a long-term opportunity to grow with our business. If you perform well, this role can become full-time with increased pay and responsibilities.
Your Responsibilities
Outbound Calls & Lead Generation
• Make 60 outbound calls daily to leads
• Build genuine rapport with prospects and guide interested leads toward booking an appointment
• Follow up persistently with leads who haven't responded
• Make sure no potential customer is missed
• Turn conversations, whether from calls or social media, into booked appointments
Customer Engagement (TikTok)
• Reply to every TikTok comment in a friendly, professional, and engaging way
• Ask follow-up questions to encourage conversations and increase engagement
• Respond quickly to all TikTok direct messages
• Personally welcome every new follower and identify them as a potential lead
• Guide interested customers toward scheduling an appointment
CRM & Appointment Management
• Keep the CRM clean, accurate, and consistently updated
• Notify Alexis immediately of new appointments, cancellations, or urgent customer requests
• Complete assigned daily work plan tasks and ensure they're accomplished by end of shift
Daily Management
• Keep TikTok inbox and notifications organized
• Maintain a professional and positive tone in every interaction
• Escalate difficult customer situations when necessary
• Stay attentive to detail and understand the full scope of the work, so you're able to confidently answer questions when asked
Reporting
At the end of each workday, provide a report including:
• Number of outbound calls made
• Number of comments replied to
• Number of DMs answered
• Appointments scheduled
• Leads generated
• Customers requiring follow-up
• Any important issues or opportunities noticed
Requirements
• Excellent written and spoken English
• Reliable internet connection
• Available during agreed working hours
• Organized, dependable, and detail-oriented
• Warm, friendly personality with strong customer service instincts
• Comfortable learning new software (CRM, scheduling tools)
• Able to follow instructions while also thinking independently
• Strong work ethic with a mindset of continuous improvement
• Experience with TikTok or customer service is preferred but not required
What We're Looking For
We're not looking for someone who simply replies to messages. We're looking for someone who treats this business like it's their own, takes initiative, communicates well, and genuinely wants to help us grow. If you're dependable and produce results, this can become a long-term career opportunity with increasing responsibilities and compensation.
How to Apply
If this sounds like you, we'd love to hear from you. Please tell us:
• Why you're interested in this position
• Your experience with customer service, social media, or CRM management
• Your English proficiency
• Your availability
• Why you'd be a great long-term fit

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Virtual assistant

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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