Virtual Operations & Marketing Assistant

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: TYPE OF WORK

Full Time

: SALARY

$3

: HOURS PER WEEK

40

: DATE UPDATED

Jul 30, 2026

JOB OVERVIEW

Customer Support
Answer inbound calls transferred by our phone system.

Return missed calls promptly.

Schedule customer appointments.

Follow up on repair estimates.

Provide customers with repair status updates.

Respond to Facebook, Instagram, Google Business, and website inquiries.

Marketing & Social Media
Create and schedule daily social media content.

Edit short videos using CapCut or Canva.

Write engaging captions.

Post to Instagram, Facebook, TikTok, and Google Business Profile.

Request Google reviews from satisfied customers.

Monitor comments and messages.

Administrative Support
Maintain customer records.

Research parts and labor information.

Organize digital files.

Track open estimates and pending approvals.

Prepare daily activity reports.

Assist with scheduling and workflow coordination.

Qualifications
Excellent written and spoken English.

Strong customer service skills.

Experience using Canva and CapCut.

Familiar with Facebook, Instagram, TikTok, and Google Business.

Highly organized and detail-oriented.

Reliable high-speed internet.

Quiet work environment.

Ability to multitask and work independently.

Preferred Qualifications
Experience in automotive, trucking, fleet maintenance, or diesel repair.

Experience using CRMs or scheduling software.

Basic knowledge of Microsoft Office and Google Workspace.

Experience with AI tools such as ChatGPT is a plus.

Performance Expectations
Return missed customer calls promptly.

Publish at least one high-quality social media post daily.

Maintain timely customer communication.

Follow up on outstanding estimates.

Submit a daily summary of completed tasks.

Important

Initially, this role will not have access to company banking information, payment processing, or sensitive customer financial data. Additional responsibilities and system access will be granted over time based on performance, accuracy, and trust.

Compensation
Competitive hourly pay based on experience.

Performance bonuses available.

Long-term growth opportunities.

SKILL REQUIREMENT

Performance Marketing Customer Service Administrative Support

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Job Post	Reporter	Rank	Reason	Date

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Virtual Operations & Marketing Assistant

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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