Virtual Medical Scribe (Physician or Pharmacist) – Full-Time – Remote

Virtual Medical Assistant (Physician or Pharmacist) – Full-Time – Remote

Compensation: $150+ per week (based on experience)
Schedule: 40–50 hours/week

Core Shift Requirements (MA3 Schedule)
You must be available for the following coverage, which reflects our current MA3 schedule and will serve as your baseline schedule:

* Monday: 9 AM – 11 AM & 5 PM – 9 PM (Monitor Klara/OP, patient messaging, refills)
* Tuesday: 9 AM – 11 AM & 5 PM – 9 PM (Monitor Klara/OP, patient messaging, refills)
* Wednesday: 10 AM – 6 PM (Live/synchronous clinical support)
* Thursday: 8 AM – 10 PM (Full active shift — high-volume day, all hands on deck)
* Friday: 9 AM – 11 AM & 5 PM – 9 PM (Monitor Klara/OP, post-op coordination, follow-ups)
* Saturday: OFF (may be asked to provide limited coverage if volumes increase)
* Sunday: 9 AM – 6 PM (Live/synchronous clinical support, weekend coverage)

Notes on schedule:

* Thursday coverage is mandatory and is a high-intensity synchronous shift with the provider.
* Weekend coverage is required (Sunday active coverage).
* Additional hours, including Saturday coverage, may be added later based on practice volume and staffing.

Start Date: ASAP

About the Role
We are seeking a Physician, Pharmacist, or equally skilled medical career to join our team as a full-time Virtual Medical Assistant supporting a high-volume clinical practice. This is a remote position that requires strict availability during assigned hours, including real-time communication with patients and tea ---------- mbers.

This role involves direct patient-facing work such as handling calls, coordinating care, documenting clinical encounters, and managing administrative and clinical workflow. You will also be responsible for listening to recorded patient encounters and transcribing accurate clinical notes into the chart.

Candidates must be adaptable, proactive, and team-oriented, with a professional demeanor and strong command of English.

Important: All candidates must successfully complete a 6-month probationary period, which includes training and performance evaluation, to matriculate into a permanent full-time role.

Required Qualifications

* Licensed Physician or Pharmacist (credentials will be requested)
* Fluent English (spoken and written)
* Strong medical background and patient communication experience
* Availability to work the required MA3 schedule consistently (remote but not flexible)
* Excellent interpersonal skills and professional tone
* Ability to handle changing responsibilities and stay calm under pressure
* Strong team communication and collaboration skills

Tech proficiency using the following platforms preferred — will train if necessary:

* EMRs: Amazing Charts, Zenoti
* Communication: Klara, OpenPhone, Google Voice
* Scheduling: Qwell, Google Calendar
* Tracking & Documentation: Google Sheets, Google Drive
* Other: iStop (for select patients), SOPs, task trackers

Responsibilities

1. Patient Communication & Call Handling

* Answer patient messages promptly (within 1–2 hours during shift)
* Return missed calls after-hours and manage live call handling during assigned hours (especially for refills, follow-ups, and care coordination)
* Escalate urgent issues to the provider when needed

2. Charting, Clinical Documentation & Transcription

* Prepare and pre-chart notes for upcoming visits 1–7 days in advance
* Listen to recorded patient encounters and transcribe accurate, structured visit notes into the EMR
* Document patient encounters based on text or voice instructions from the provider
* Ensure all charts are signed and coded appropriately by end of day

3. Patient Task Management

* Maintain up-to-date patient data across systems
* Process refill requests, send forms, and manage incoming documents
* Track completion of intake packets, consent forms, and post-op instructions

4. Scheduling & Coordination

* Schedule follow-ups and confirm appointments
* Ensure alignment between EMR, Qwell, and internal tracking sheets
* Monitor and resolve discrepancies across systems

5. Quality Assurance & Team Collaboration

* Audit charts and schedules for accuracy
* Communicate effectively with other tea ---------- mbers and assist in coordination
* Train junior tea ---------- mbers if assigned (after probationary period)

Training & Probationary Period
All candidates must:

* Complete a structured training process
* Maintain professional communication and reliability
* Demonstrate competency across platforms and responsibilities
* Undergo a 6-month probationary period, after which full-time status will be evaluated

Compensation

* Starting at $150/week, depending on experience and skill level
* Potential for role expansion and long-term growth after the 6-month probation based on performance reviews

How to Apply

Email the following to ---------- with the subject line:
“Virtual Medical Assistant Application – [Your Name]”

Include:

* Updated resume or CV
* 1–2 minute voice recording introducing yourself and your experience
* Weekly availability and your time zone
* A short paragraph on why you're the right fit