Virtual Medical Assistant – Athenahealth EHR Expert

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TYPE OF WORK

Full Time

SALARY

based on experience

HOURS PER WEEK

36

DATE UPDATED

Sep 26, 2026

JOB OVERVIEW

We are a busy medical practice looking for an experienced Virtual Medical Assistant who is highly proficient with Athena health (AthenaOne) EHR.

Requirements

Strong Athenahealth/AthenaOne experience is REQUIRED

Previous experience working for a U.S. healthcare or medical practice

Excellent spoken and written English communication skills

Comfortable communicating with patients and medical office staff

Strong understanding of medical terminology and healthcare workflows

Highly organized, reliable, detail-oriented, and able to work independently

Stable high-speed internet and a quiet professional work environment

Ability to work during U.S. Eastern Time business hours

Responsibilities

Responsibilities may include:

Working extensively within Athenahealth/AthenaOne

Managing patient messages and administrative tasks

Scheduling and appointment management

Reviewing and organizing incoming documents, faxes, and records

Assisting with referrals and prior authorizations

Updating patient information and charts

Communicating professionally with patients, pharmacies, insurance companies, and other medical offices

Supporting the physician and clinical team with day-to-day administrative tasks

IMPORTANT

Please do not apply if you have never worked with Athena health.

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