Virtual Insurance Assistant

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TYPE OF WORK

Full Time

SALARY

30,000PHP

HOURS PER WEEK

40

DATE UPDATED

Jul 30, 2026

JOB OVERVIEW

We're looking for a proactive and detail-oriented Virtual Assistant to support our broker support team. Marble Insurance is a Fire and General Insurance Brokerage company based in New Zealand, and we are proud to be part of Australasia's largest insurance broker network, Steadfast. This is an admin-focused role and not client-facing. You'll assist with internal processes, policy management, accounts administration, and general administrative tasks.

What You'll Do:
- Support brokers with client follow-ups, scheduling, and day-to-day insurance administration.
- Maintain accurate client and policy records in the Steadfast Insight Platform (preferred).
- Prepare and process insurance documentation, including renewals, endorsements, and cancellations.
- Provide virtual administrative support to help brokers deliver exceptional client service.
- Assist with accounts administration, including debtor management, payment follow-ups, account reconciliations, and general finance-related administrative tasks.

What We're Looking For:
- Excellent written English and good oral English for communication with the team (no client-facing work)
- Experience in AU/NZ insurance preferred
- Previous experience in life insurance, insurance administration, or financial services will be highly regarded
- Experience with accounting, bookkeeping, accounts receivable, debtors, or accounts administration will be highly regarded
- Familiarity with the Steadfast Insight Platform will be highly regarded
- Fast typing speed with high accuracy; a typing test may be required
- Reliable, detail-oriented, and proactive
- Honest and able to maintain confidentiality

How to Apply:
- Send your resume/CV and portfolio
- Include the words "White Lotus" in your subject line so we know you read this

Salary & Benefits:
- Monthly salary: PHP 30,000 (negotiable based on experience)
- Full-time, long-term role

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