Virtual Hotel Front Desk Assistant (Remote – Full-Time)

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: TYPE OF WORK

Full Time

: SALARY

400

: HOURS PER WEEK

40

: DATE UPDATED

Dec 24, 2025

JOB OVERVIEW

Only experienced hospitality pros need apply!

Are you a hospitality pro with a polished phone voice, a calm under pressure demeanor, and a knack for guest satisfaction? We’re a boutique hotel group looking for a Virtual Front Desk Assistant to be the friendly, capable voice of our hotels — no matter where you're working from.

If you've handled hotel bookings, talked guests through check-ins over the phone, and know how to keep your cool when someone calls at midnight because they can’t figure out the keyless entry — we want to hear from you.

Your Day-to-Day:
Answer Inbound Calls with professionalism, warmth, and efficiency

Handle Reservations across platforms like Airbnb, ---------- , Expedia, and Agoda

Assist Guests Remotely with check-in/check-out, lock codes, parking questions, and more

Respond Promptly to Inquiries via phone, email, and messaging platforms

Monitor Listing Performance and availability across booking platforms

Coordinate with On-Site Teams to resolve any issues and ensure smooth operations

You Must Have:
Excellent verbal communication skills and a clear, professional phone voice

1+ year of experience in a hotel front desk or vacation rental management role

Experience working with platforms like Airbnb, ---------- , Expedia, Agoda

Confidence handling guest issues with tact and a hospitality-first mindset

Ability to juggle multiple tasks, stay organized, and respond quickly

Bonus Points For:
Experience using hotel PMS or channel managers (Cloudbeds, Mews, etc.)

Knowledge of hospitality trends and guest communication best practices

Comfortable handling light admin work and reporting

What We Offer:
$400/month starting pay, with room to grow based on performance

Paid in USD via Wise or Western Union

Full-time schedule: 5 days/week, 8 hours/day

Remote position – work from anywhere with strong internet and a quiet space

Paid training on our systems, processes, and software

A supportive, fun-loving team that’s passionate about hospitality and great guest service

SKILL REQUIREMENT

Phone Support Hotel Booking

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Virtual Hotel Front Desk Assistant (Remote – Full-Time)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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