Virtual: Customer Service Lead (Part-time)

Please login or register as jobseeker to apply for this job.

: TYPE OF WORK

Part Time

: SALARY

$3

: HOURS PER WEEK

20

: DATE UPDATED

Aug 21, 2026

JOB OVERVIEW

URGENT! PLEASE READ CAREFULLY BEFORE APPLYING!

We are looking for an experienced Customer Service Lead to join our growing team. This position will handle customer service, team support, and daily administrative tasks.

Requirements
- At least 4 years of customer service experience
- At least 1 year of Team Lead or Supervisor experience
- Strong phone and email communication skills
- Good customer service and problem-solving skills
- Organized, reliable, and detail-oriented
- Able to manage multiple tasks and work independently
- Experience supporting or managing a team
- Good knowledge of Microsoft Word and Excel
- Reliable internet connection
- Backup electricity/power for remote work
- Comfortable using WhatsApp and Google Chat

Responsibilities
- Respond to customer questions and concerns by phone and email
- Handle customer issues professionally and find solutions
- Support and guide team members
- Assist the Programs Manager with daily tasks
- Follow up on customer requests and pending tasks
- Maintain accurate records
- Help with other customer service and administrative tasks as needed

Schedule
- 15–20 hours per week
- Potential to increase to 40 hours per week
- Availability required between 9:00 a.m.–5:00 p.m. Pacific Time, Monday–Friday
- Occasional weekend availability may be required

Pay: $3.00 per hour

Please apply only if you are comfortable with the schedule and pay rate.

To apply, reply to this ad with the message "Virtual Customer Service Representative [Your Name]".

1. Attach your resume in PDF format.
2. Write one paragraph on why you are passionate about this opportunity.
3. How many years of Team Lead or Supervisor experience do you have?
4. Can you work anytime between 9 a.m. - 5 p.m. Mondays to Fridays and if needed also on weekends Pacific Standard Time?
5. Are you ok with the $3hr rate?

A video conference interview with the applicant is required. Candidates that don’t follow these simple instructions will be ignored. Thanks!

SKILL REQUIREMENT

Customer Service Team Collaboration Team Leadership

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Virtual: Customer Service Lead (Part-time)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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