Virtual Assistant/Customer Service for DTC Brand

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: TYPE OF WORK

Any

: SALARY

$740.00 - $1200

: HOURS PER WEEK

40

: DATE UPDATED

Feb 24, 2026

JOB OVERVIEW

We are a rapidly growing DTC deodorant brand seeking four Virtual Assistants for Customer Service roles. Our company is expanding quickly and offers future growth opportunities.

Be sure to read to the bottom of this job post.

Responsibilities include:

? Respond to all customer inquiries within 24 hours.
? Monitor comments on social media channels.
? Respond to reviews on Amazon, TikTok Shop, and Shopify.
? Respond to chargebacks

All candidates must:

? Have at least 20 hours of availability per week
? Have at least 1 year of experience in a direct-to-consumer ecommerce customer service role.
? Experience using: Shopify, Amazon Seller Central
? Have experience working for DTC ecommerce brands generating at least 7 figures in annual revenue; 8 figures is preferred.
? Be available to work according to MST timezones.
? Be organized, reliable, have a high attention to detail, and be capable of meeting deadlines.

Ideal candidates will have:

? Experience using TikTok Shop Seller Center
? Bilingual fluency in English and Spanish.
? The ability to learn quickly and adapt to a dynamic environment.
? Motivation to grow with a rapidly expanding DTC brand.
? A winner's mindset.

Important: When applying, give us a recent example of a way you went above and beyond to satisfy a customer.

If you're a fit, we're looking forward to hearing from you! Our goal is to fill 4 positions as soon as possible. Please apply only if you have all the requirements listed above.

SKILL REQUIREMENT

Amazon Shopify Ecommerce

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Virtual Assistant/Customer Service for DTC Brand

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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