Virtual Assistant for Car Rental Business TURO

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: TYPE OF WORK

Full Time

: SALARY

$3-$5

: HOURS PER WEEK

TBD

: DATE UPDATED

Oct 9, 2026

JOB OVERVIEW

**Turo Virtual Assistant – Guest Support & Fleet Operations**

Midpoint Auto Group is looking for a reliable, organized virtual assistant to help manage our Turo rental fleet in Dallas–Fort Worth, Texas. We need someone who responds quickly, follows through, and provides excellent customer service.

**Responsibilities:**

* Respond promptly and professionally to guest messages through Turo.
* Manage booking inquiries, trip extensions, pickup instructions, and return reminders.
* Monitor upcoming trips, active rentals, and late returns.
* Coordinate with our local team to ensure vehicles are clean, ready, and available.
* Track tolls, mileage, fuel charges, and eligible reimbursement requests.
* Review trip photos and organize documentation for damage claims or disputes.
* Update vehicle listings, calendars, and pricing as directed.
* Maintain accurate spreadsheets and provide daily updates on outstanding issues.
* Escalate a ---------- , breakdowns, and urgent guest concerns to management.

**Requirements:**

* Excellent written and spoken English.
* Previous virtual assistant or customer service experience.
* Turo or car rental experience strongly preferred.
* Strong attention to detail and ability to manage multiple trips at once.
* Comfortable using Google Sheets, Excel, and online platforms.
* Reliable computer, stable internet, and a backup connection.
* Dependable attendance and responsiveness throughout your scheduled shift.

**Schedule and Pay:**

Full-time and part-time opportunities working Texas/U.S. Central Time hours. Please include your evening and weekend availability. Pay will depend on experience and qualifications.

**How to Apply:**

Use **“TURO VA”** as your application subject and include:

1. Your résumé and a short introduction.
2. Your relevant Turo, rental, or customer service experience.
3. Your available working hours in U.S. Central Time and preferred full-time or part-time schedule.
4. Your expected hourly rate in USD.
5. A short sample reply to a guest who says: “My trip ends in an hour, but I need to keep the car until tomorrow. What should I do?”

We’re looking for someone interested in a long-term role who takes ownership of their work and keeps our guests and team informed.

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Virtual Assistant for Car Rental Business TURO

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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