Virtual Assistant for Adoption Platform (Admin + Client Support + Light Marketing)

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: TYPE OF WORK

Part Time

: SALARY

5.50

: HOURS PER WEEK

20

: DATE UPDATED

Apr 1, 2026

JOB OVERVIEW

Virtual Assistant for Adoption Platform (Admin + Client Support + Light Marketing)

ABOUT US: We are a nationwide adoption platform called Adoption For My Child (AFMC). We help connect adoptive families with adoption opportunities through a digital system. Our work is meaningful, fast-paced, and requires professionalism and compassion.

ROLE OVERVIEW: We are looking for a reliable, detail-oriented Virtual Assistant to help manage daily operations, communicate with clients, and support our growing platform.

RESPONSIBILITIES:
* Respond to emails and client inquiries
* Upload and manage adoption cases on our platform
* Assist with member onboarding and follow-ups
* Help manage CRM (ActiveCampaign)
* Post scheduled social media content
* Organize files and documents
* Data entry and tracking

REQUIREMENTS:
* Excellent English (written and verbal)
* Strong attention to detail
* Ability to follow instructions EXACTLY
* Comfortable handling sensitive/emotional topics
* Experience with CRM systems (preferred)
* Organized and proactive

TECHNICAL REQUIREMENTS:
Candidates must have experience using the following tools:
ActiveCampaign (CRM, tagging, automations, email campaigns)
Freshdesk (handling support tickets, inbox management, client communication)
WordPress (updating pages, uploading content, basic edits)

You should be comfortable:
Managing and responding to customer inquiries through a ticketing system
Updating CRM records, applying tags, and triggering automations
Uploading and formatting content on WordPress websites
Following structured processes and SOPs

BONUS SKILLS (NOT REQUIRED):
* Social media management
* Email marketing
* Canva experience
* Experience with email marketing campaigns
* Basic design using Canva
* Understanding of funnels or lead tracking

HOURS: Start part-time (10–20 hrs/week) ? opportunity for full-time

PAY: Based on experience (with opportunity to grow)

TO APPLY:
1. Tell us about your experience
2. Include the word “HOPE” in your application
3. Record a short 1–2 minute video introducing yourself
We are looking for someone long-term who wants to grow with us.

SKILL REQUIREMENT

Freshworks CRM Email Marketing Wordpress

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Virtual Assistant for Adoption Platform (Admin + Client Support + Light Marketing)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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