Virtual Assistant: Student Services, Career Pathways Specialist (US Healthcare)

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: TYPE OF WORK

Full Time

: SALARY

$600

: HOURS PER WEEK

40

: DATE UPDATED

Oct 8, 2026

JOB OVERVIEW

Student Services & Career Pathways Specialist
Location: Philippines (Remote / Home Office)
Shift Hours: Monday – Friday, 8:30 AM – 5:30 PM Central Standard Time (CST) | Occasional Saturday morning workshops
Philippine Shift Equivalent: 9:30 PM – 6:30 AM PHT (Night Shift / US Business Hours)
Employment Type: Full-Time (40 Hours/Week)
Compensation: $600.00 USD / Month ($150.00 USD Paid Weekly via Wise) + Performance & Quarterly Bonuses
About the Role
We are a fast-growing, US-based healthcare vocational institute training and certifying students in high-demand clinical fields, including Phlebotomy, Certified Medical Assistant (CMA), EKG, and Patient Care Technician (PCT).
We are seeking an empathetic, proactive, and organized Student Services & Career Pathways Specialist based in the Philippines. In this role, you will be the heart of our student community—driving student retention, coordinating academic support, managing student ambassadors, and preparing graduating students to transition into healthcare careers.
Compensation, Benefits & Growth
Base Salary: $600.00 USD per month ($150.00 USD paid weekly every Friday via Wise direct transfer).
Performance Bonuses: Eligibility for monthly and quarterly performance bonuses tied to student retention rates, ambassador engagement, and testimonial benchmarks.
Career Growth: Opportunity to advance into Senior Student Services Lead or Operations Coordinator as campus programs expand.
Core Responsibilities
Student Concierge & Support: Serve as the primary remote point of contact for students regarding class schedules, clinical lab preparation, and general inquiries via RingCentral and email.
Tutoring & Remediation Logistics: Schedule and organize tutoring dates and skills remediation labs in GoHighLevel for students needing extra academic or practical support.
Student Retention & Attendance Tracking: Monitor student attendance and academic progress, proactively executing outreach workflows to keep students engaged and on track for graduation.
Ambassador & Alumni Leadership: Lead the Student Ambassador Program, conduct monthly check-ins, collect graduate video testimonials and spotlight cards, and publish quarterly student newsletters.
Career Readiness & Placement Hand-off: Assist graduating students with resume formatting, mock interview prep, and career portfolio creation, ensuring a smooth hand-off to our hiring partners and recruiters.
Key Performance Indicators (KPIs)
Service Level Agreement (SLA): Resolve all incoming student inquiries within a strict 2-hour window during CST business hours.
Student Retention Rate: Maintain a >95% student course completion rate across all active clinical cohorts through timely tutoring and follow-ups.
Graduate Social Proof: Capture at least 5 verified graduate video testimonials or spotlight cards every month.
Qualifications & Requirements
Location: Must reside in the Philippines.
Shift Commitment: Full availability for 8:30 AM – 5:30 PM CST (9:30 PM – 6:30 AM PHT), plus occasional Saturday morning coverage for student workshops.
Software Tools Required:
GoHighLevel (GHL): Pipeline management, tagging, and automated SMS/email communications.
RingCentral: Softphone call handling, SMS management, and call logging.
Google Workspace: Proficiency in Sheets, Docs, Gmail, and Drive.
Hardware Setup: Quiet home office workspace, noise-canceling headset, primary computer with high-speed internet (minimum 25 Mbps), and a reliable backup internet connection.
Communication: Exceptional written and spoken English—warm, encouraging, patient, and student-focused.
Experience: Prior experience with US vocational schools, trade education, student support, or customer success roles is strongly preferred.
How to Apply
To apply, please submit your application with the exact subject line:
Student Services & Career Pathways Specialist - [Your Full Name]
Include in your application message:
Resume Link: Direct link to your updated Resume / CV.
Written Cover Note: Briefly outline your relevant experience with student support, GoHighLevel, RingCentral, and US vocational/education programs.
Setup & Commitment Confirmation: Confirm that you have an active Wise account, a quiet workspace with backup internet, and full availability to work the CST schedule (8:30 AM – 5:30 PM CST) for $150/week ($600/month) base pay.

SKILL REQUIREMENT

Google Docs English Proficiency Customer Relationship Management

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Virtual Assistant: Student Services, Career Pathways Specialist (US Healthcare)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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