Virtual Assistant – STR Property Management & Operations (Video Calls Required)

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: TYPE OF WORK

Full Time

: SALARY

$900 - $1300

: HOURS PER WEEK

40

: DATE UPDATED

Jan 31, 2026

JOB OVERVIEW

About the Role

We manage short-term rental properties in the UK, mainly hosting contractors and long-stay guests.

We are improving our systems and need a hands-on Virtual Assistant who is comfortable working closely with the business owner and joining regular video calls.

If you prefer working without calls or minimal communication, this role is not suitable.

Key Responsibilities:

Guest & Booking Support

- Respond to guest messages (Airbnb, ---------- , email)

- Send check-in instructions and templates

- Handle guest queries calmly and professionally

- Escalate issues clearly when required

Operations & Admin

- Update bookings and invoices in Zeevou

- Upload and organise documents in Google Drive

- Track linen usage, cleans, and operational logs

Systems & Organisation

- Work with the owner on video calls to improve processes

- Manage tasks and workflows in Notion & Asana

- Keep information accurate and up to date

Social Media Support (Light)

- Schedule posts for Instagram / Facebook

- Repurpose existing content

- Prepare captions and hashtags

Use Canva for basic post creation and resizing

Requirements (Non-Negotiable)

- Comfortable joining regular video calls (Zoom / Google Meet)

- Strong spoken and written English

- Organised, reliable, detail-focused

- Stable internet and quiet work environment

- Short-term rental or Airbnb experience preferred

Tools We Use

- Airbnb & ----------

- Zeevou (training provided)

- Google Drive & Gmail

- Notion & Asana

- Canva (basic use)

Hours & Pay

- Monday–Friday

- UK time overlap required

- Part-time to start, with opportunity to increase

- Long-term role for the right person

- Please include your monthly pay expectation in your application.

**How to Apply**

Start your application with “ONSITE VA”.

Please include:

Your experience with short-term rentals or guest messaging

Your experience joining video calls with clients

Tools you have used previously

Your available UK-time working hours

Your monthly pay expectation

Applications that do not follow these instructions will not be considered.

SKILL REQUIREMENT

Airbnb Customer Service Organization

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Virtual Assistant – STR Property Management & Operations (Video Calls Required)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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