Virtual Assistant — Operations, Client Support & Social Media (Swiss Army Knife)

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: TYPE OF WORK

Full Time

: SALARY

$500 – $1,200/month based on experience

: HOURS PER WEEK

40

: DATE UPDATED

Mar 13, 2026

JOB OVERVIEW

We are seeking a high-level "Swiss Army Knife" Virtual Assistant to handle a mix of administrative operations, client-facing support, and creative social media tasks. This role requires someone who can seamlessly transition fro ---------- ticulous data management to professional phone outreach, all while maintaining a strong creative eye for social media.

Schedule: Monday through Friday, 9:00 AM to 5:00 PM US Eastern Time — this is required, not preferred.

Communication: Native or near-native English fluency is required. You will be speaking on the phone with US-based professional offices and assisting clients through registration processes. Your spoken English will be evaluated before any offer is made.

KEY RESPONSIBILITIES:

Professional Outreach & Registry Coordination

Contact professional offices to request, track, and follow up on record releases and required documentation

Assist clients through registration processes, ensuring all forms are completed accurately

Conduct professional follow-up calls to keep documentation moving through the pipeline without delays

Administrative & Data Operations

Prepare and organize digital files with a high degree of precision

Update and maintain CRM data and appointment scheduling software

Monitor Google Workspace (Gmail) for zero-inbox efficiency and timely responses

Use Google Sheets and Excel to track data, audits, and record reviews

Social Media & YouTube Management

Draft and design social media posts using AI tools as requested

Upload, optimize, and publish YouTube videos — titles, descriptions, and tags

Manage the publishing calendar across multiple platforms

YOU ARE THE RIGHT PERSON IF:

Your spoken English is professional, clear, and comfortable — you do not hesitate on the phone with US offices

You are obsessive about detail — you double-check every link, attachment, and form before hitting send

You are available Mon–Fri 9AM–5PM Eastern Time without exception

You have real experience with Google Workspace, Excel, and at least one CRM platform

You have used ChatGPT or Claude in your actual workflow and can demonstrate it with a real example

You thrive on SOPs and structured routines, but can think on your feet when something unexpected comes up

NICE TO HAVE:

Experience with client registration or intake coordination

YouTube channel management experience

Background in healthcare, legal, real estate, or any regulated industry

TO APPLY, INCLUDE ALL OF THE FOLLOWING — applications missing any item will not be reviewed:

A short paragraph describing your experience with administrative operations and client-facing support

One specific example of phone outreach or client coordination you have done — what was the situation, what did you say, what happened

Which AI tools you use and how — give one real example with the actual prompt you used

Which social media or scheduling tools you have used and for how long

Your Speedtest.net result (download/upload speeds)

Confirmation you are available Mon–Fri 9AM–5PM Eastern Time

Your expected monthly salary in USD

SKILL REQUIREMENT

Social Media Management Customer Support Virtual Assistant

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Virtual Assistant — Operations, Client Support & Social Media (Swiss Army Knife)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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