Virtual Assistant / Executive Assistant Aesthetics & Injectables Clinic | Long-Term Role

Virtual Assistant / Executive Assistant

Aesthetics & Injectables Clinic | Long-Term Role

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About the Role

I’m the owner of a busy UK-based injectables and aesthetics clinic, alongside a few other businesses. My work and life are fast-paced, full-on, and sometimes chaotic — and I’m looking for a highly organised, proactive Virtual Assistant to help bring structure, calm, and consistency to my day-to-day workload.

This role is mainly focused on clinic support, but it also includes general executive and life admin — helping manage tasks, messages, follow-ups, bookings, and priorities across the clinic and my wider business life.

I have ADHD, so ideas move fast and priorities can change quickly. I’m very aware of this, and I’m looking for someone who enjoys helping keep things organised, on track, and under control without getting overwhelmed.

You’ll be a real part of the team, not “just a VA.” We have a fun, friendly, relaxed working environment, but we take our work seriously and move quickly. If you’re switched on, organised, and enjoy responsibility, this role can grow with you long-term.

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What You’ll Be Doing

Clinic & Business Support
• Supporting a medical aesthetics & injectables clinic
• Managing bookings, messages, and day-to-day clinic admin
• Following up with clients and leads
• Keeping tasks, reminders, and priorities organised
• Supporting additional business admin when needed

Social Media & DMs (Key Part of the Role)
• Managing inboxes on Instagram, TikTok, Facebook, etc.
• Replying to comments and DMs professionally and warmly
• Answering common treatment and skincare questions
• Guiding clients and passing complex queries to the right person
• Helping maintain a polished, professional online presence

Skincare & Soft Sales Support
• You will receive online training in medical-grade skincare
• Supporting skincare conversations and recommendations via DMs
• Helping convert enquiries into bookings or product sales once trained
• Being part of the clinic’s front-facing brand and tone of voice

Executive & Life Admin
• Helping keep my day-to-day workload organised
• Managing reminders, follow-ups, and task tracking
• Organising inboxes and message channels (mainly social DMs)
• Helping bring structure to a very busy schedule

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Tools We Use

You don’t need to be an expert in everything — training is provided — but you must be comfortable with technology and learning new systems.
• Telegram
• Notion
• Zoom
• GoHighLevel
• Ovatu (booking system – training provided)
• Instagram, TikTok, Facebook

Bonus (not essential):
• Canva
• WordPress / Elementor
• AI tools (ChatGPT, etc.)

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The Type of Person We’re Looking For

This matters more than a perfect CV:
• Fluent English (written and spoken)
• Extremely organised and reliable
• Calm under pressure and good with people
• Friendly, positive, and easygoing
• Confident communicating with clients
• Takes pride in professionalism and presentation
• Proactive — you don’t wait to be chased
• Comfortable in fast-paced environments
• Not easily overwhelmed

You don’t need to know everything already — attitude, organisation, and common sense matter most.

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Working Hours
• Aligned with UK clinic hours
• Clinic opens at 9:00am UK time
• Typical hours approximately 9am–6pm UK time
• Exact hours to be discussed

Please confirm you are happy working UK hours when applying.

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Pay & Growth
• $1100.00 + per month to start
• Pay increases for the right person
• Long-term role with growth opportunities
• Online training provided (including skincare)
• Supportive, relaxed but professional working environment

If you work well, you will be looked after.

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Why This Role Is Different
• You’re treated as a genuine tea ---------- mber
• No micromanaging
• Clear communication and support
• Training provided
• Variety — no boring, repetitive days
• Opportunity to grow with the business

This role will make a genuine difference to my life and the clinic, and I’m looking for someone who enjoys that responsibility.

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How to Apply (Important – Please Read Carefully)

Before applying, please visit our clinic Instagram to understand our brand and ----------

Please include the following in your application:

Question 1 – Organisation & Initiative

You’ll be supporting a very busy clinic owner with ADHD, lots of ideas, and a fast-moving schedule.

In your own words, explain how you would help keep things organised and on track day-to-day, even when priorities change quickly.

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Question 2 – Client Communication

This role involves replying to Instagram and TikTok DMs for an aesthetics clinic.

Please write a short example reply to a client who messages:

“Hi, I’m interested in skin treatments but not sure where to start.”

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Optional but Encouraged – Short Video

Please send a 60–90 second video introducing yourself and explaining why you think you’d be a great fit for this role and our team.

This doesn’t need to be formal — we’re simply looking at communication style and personality.

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Please also confirm:
• Your availability and preferred hours
• That you are happy working UK hours
• One thing you like about our clinic or brand

Applications that clearly follow instructions will be prioritised.

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Final Thought

This is a long-term role for someone who wants stability, responsibility, and to be part of a growing aesthetics brand.

If you’re organised, proactive, and enjoy helping bring structure to busy environments — we’d love to hear from you.