Virtual Assistant — Design & Client Operations (Remote)

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TYPE OF WORK

Full Time

SALARY

£500

HOURS PER WEEK

40

DATE UPDATED

Aug 7, 2026

JOB OVERVIEW

You'll be the operational hub connecting our design team, video editors, and clients. Day-to-day, you'll track design requests through our CRM, keep client Google Drive folders organised, monitor WhatsApp group chats for incoming work, quality-check finished graphics and videos before they reach clients, and produce end-of-month analytics reports. Twelve months in, our pipeline runs without anything falling through the cracks, and clients get clean, error-free communication and deliverables every time.

What you'll do

- Log and track every design request in the CRM, updating status from in progress through delivered
- Monitor the team WhatsApp groups daily, flag missing information, and chase clarifications before work starts
- Check client Google Drive folders for brand assets and upload final deliverables in the right place
- Quality-check graphics and videos for spelling, grammar, capitalization, and branding consistency before client delivery
- Coordinate between designers, editors, and the wider team to keep revisions and approvals moving
- Prepare end-of-month client reports summarizing social media analytics and performance
- Handle recurring admin: daily status updates, tracking VA payment computations, and following up on outstanding tasks

What we're looking for

Required:
- Fluent in very high-level written and spoken English — you'll be quality-checking client-facing copy, drafting reports, and communicating directly with clients, so precision and polish matter
- Strong attention to detail and comfort working inside a CRM and shared drive system
- Reliable, self-directed, and comfortable flagging problems early rather than letting them sit
- Experience in a virtual assistant, project coordination, or client operations role
- Available for a consistent daily schedule with overlap with UK business hours

Preferred:
- Experience working with a design or content team (even if you're not a designer yourself)
- Familiarity with Canva, Google Drive, and WhatsApp Business
- Background in social media or digital marketing operations

How to apply

Send your CV along with a short (1-2 minute) video of yourself telling us what excites you about working with Centauri.

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