Virtual Assistant – Call Walmart for Unshipped Order Refunds

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TYPE OF WORK

Gig

SALARY

$5/hr

HOURS PER WEEK

10

DATE UPDATED

Aug 4, 2026

JOB OVERVIEW

Job Description:
I need a reliable VA to call Walmart customer service and get refunds issued for multiple orders that have tracking stuck on “Label Created” (Walmart generated the shipping label but never actually shipped the packages).
Details:
• There are several orders across different Walmart accounts.
• I will provide all order numbers and account details.
• Your job is to call Walmart, explain that the items were never shipped (tracking has remained on “Label Created”), and push for full refunds.
• Follow up as needed until the refunds are confirmed.
Requirements:
• Clear English speaking skills and professional phone manner
• Patience and persistence with customer service
• Ability to take clear notes on each call (what was said, reference numbers, refund status)
• Must be comfortable making multiple calls
This is a short-term gig. Pay is $5/hour. Please only apply if you are confident handling phone calls with U.S. customer service

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