Virtual Assistant (Agency Operations & Admin)

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TYPE OF WORK

Part Time

SALARY

300

HOURS PER WEEK

20

DATE UPDATED

Jan 10, 2026

JOB OVERVIEW

Remote | Full-time / Part-time (20–40h) | DDU

About DDU

DDU is a performance-driven growth agency for scaling eCommerce brands.
We operate like an elite team: clear roles, extreme ownership, high standards, and fast execution.

We’re looking for a Virtual Assistant with agency experience who thrives in structure, systems, and keeping operations running smoothly behind the scenes.

If you’re detail-oriented, proactive, and comfortable working inside fast-moving agencies — this role is for you.

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Your Role

As our Virtual Assistant, you support the leadership and operations team by handling administrative, coordination, and system-based tasks — so the core team can focus on performance, strategy, and growth.

You are not “just” an assistant.
You are a force multiplier.

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Key Responsibilities

Administrative & Operational Support
• Manage and organize tasks, documents, and workflows in ClickUp
• Keep internal dashboards, task statuses, and timelines up to date
• Assist with calendar management, scheduling, and meeting coordination
• Prepare internal documents, trackers, and reports

Agency Workflow Support
• Support client onboarding & offboarding processes
• Maintain SOPs, internal docs, and operational checklists
• Coordinate between tea ---------- mbers to ensure tasks move forward
• Follow up on deadlines, missing info, and open loops

Communication & Tools
• Daily communication via Slack
• Assist with inbox management (internal + client-facing where needed)
• Organize files and folders (Google Drive / Notion if applicable)

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Required Experience & Skills

Must-Haves (Non-Negotiable)
• Experience working in a digital marketing agency (ads, creative, or operations side)
• Strong knowledge of:
• Slack
• ClickUp
• Google Workspace (Docs, Sheets, Drive, Calendar)
• Excellent written English
• High attention to detail & accuracy
• Ability to follow systems and think proactively
• Comfortable in a fast-paced, high-expectation environment

Nice to Have
• Experience supporting founders or agency leadership
• Familiarity with:
• Meta / TikTok ad agencies
• SOP documentation
• Client onboarding systems
• Notion, Airtable, or CRM experience

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The Type of Person We’re Looking For

You:
• Are structured, organized, and calm under pressure
• Catch mistakes before they become problems
• Don’t wait to be told — you anticipate
• Take ownership of tasks until they’re fully done
• Enjoy bringing order to chaos
• Respect confidentiality and discretion at all times

This role is not for someone who:
• Needs constant hand-holding
• Misses details
• Is uncomfortable with accountability
• Has never worked in an agency environment

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What We Offer
• Remote-first work
• Clear expectations & systems
• A high-performance team culture
• Long-term growth potential inside the agency
• Competitive compensation based on experience

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How to Apply

Send:
1. A short introduction
2. Your agency experience (what type, what role)
3. Tools you’ve actively used (ClickUp, Slack, etc.)
4. Your availability (hours/week)

Only candidates with agency experience will be considered.

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