Full Time
$500-800/month USD
40
Aug 27, 2026
About Us
At Patient Acquisition, we build growth engines for telehealth and aesthetics brands. We're a fast-moving team of A-players who use AI as a force multiplier, hold high standards, and take full ownership of outcomes.
We're scaling our Account Director team and need someone who can own the day-to-day admin work behind every client account — so our Account Directors can stay focused on strategy and client relationships instead of getting buried in logistics.
Your Role
As our Virtual Assistant, you are the operational right hand to our Account Directors. You take the recurring, detail-heavy admin tasks off their plate — accurately, on time, and without needing to be chased. If a Slack canvas is out of date, a call recording hasn't been uploaded, or a ClickUp task wasn't created, it comes back to you.
You will be doing tasks such as:
Copy client handoff forms into ClickUp Docs and set up onboarding tasks/timelines
Create internal and external Slack Canvases and keep timelines updated throughout the client lifecycle
Upload call recordings (onboarding calls, consulting calls) to ClickUp
Submit brand kit, website, statics, and UGC requests to the relevant team members (Graphic Designer, Web Developer, Media Buyer, Influencer Team)
Create Google Drive folders and organize client assets
Grab creative from Figma and upload to
Send links, updates, and completion messages within internal and external Slack channels
Complete Rimo handoff forms, send client intro
Track billing transfers, contact list counts, and subscription/hosting payment status
Use Claude daily (prompts, Claude Projects) to speed up documentation, formatting, and repetitive writing tasks
Follow SOPs closely and flag anything unclear rather than guessing
Who We're Looking For
Highly organized with excellent attention to detail — nothing falls through the cracks
Comfortable working across ClickUp, Slack, Google Drive,
Fast learner who can follow SOPs precisely and ask smart questions when something's unclear
Proactive communicator — you flag blockers before they become problems
Comfortable using AI tools (Claude) as part of your daily workflow
Prior experience in an agency, VA, or admin support role is a plus
Must be available during PST business hours (8am–5pm PST)
Tools You'll Use
ClickUp — task tracking, project management, SOPs
Slack — internal team communication, Canvases
Google Drive — folders, brand assets, references
Figma — pulling creative assets for upload
Notion — SOPs and reference docs
Claude — AI-assisted drafting, documentation, and task support
Compensation
Base: $
Full-time rate determined after trial week based on experience and performance
Trial week rate: $20/day ($100 total for 5 days)
Hiring Process
Application — Complete our official application form. You'll be asked about your experience, tools you use, and a short qualifying question in writing.
Video Submission — If shortlisted, you'll complete a 5-minute timed video submission answering questions about your admin/support experience and approach.
Zoom Interview — If your video is strong, we'll schedule a 30-minute call with an Account Director or COO.
Paid Trial Week — If we move forward, you'll complete a paid 5-day trial week at $20/day working live in our systems.
Full-Time Offer — If the trial week goes well, we'll bring you on full-time at the agreed rate.
Note: Advancing through each stage is based on performance. Completing the trial week does not guarantee a full-time offer.