Virtual Airbnb Operations Lead (High Execution | Remote Leadership Role)

About The Role

We are hiring a highly driven Virtual Operations Lead to take ownership of daily execution across our fast-growing co-living and short-term rental business.

This is a senior remote leadership role for someone who has a strong bias for action, exceptional execution skills, and a deep sense of ownership.

You will oversee operations across multiple hosting platforms, lead and motivate remote teams, resolve escalations, and ensure that the business runs smoothly every day.

This role comes with significant decision-making authority and clear long-term growth opportunities.

Work Schedule
Monday to Saturday


8:00 AM to 8:00 PM EST


Sunday off (on call only for very urgent operational issues)



Compensation
$1,200 USD per month

Perks include additional performance bonus, yearly bonus and annual salary reviews (based on performace and contribution to the team)


Fully remote



? Core Responsibilities
? Multi-Platform Hosting Oversight
Supervise hosting operations across platforms such as Airbnb, Expedia, PadSplit, and other booking channels


Ensure listings are managed properly and operational standards are maintained


Oversee guest experience, occupancy flow, booking extensions, and issue resolution


Monitor platform performance and ensure timely responses to guest and resident concerns



? Team Leadership & Execution
Lead, motivate, and supervise Virtual Assistants and Team Leaders


Drive accountability and ensure tasks are completed to standard


Identify performance gaps and implement improvements


Maintain high team productivity and operational discipline



? Hiring & Team Growth
Participate in recruiting and hiring new Virtual Assistants


Support onboarding and integration of new tea ---------- mbers


Help build a strong and scalable operations team



Operational Decision Making
Resolve escalations involving guests, residents, payments, maintenance, and logistics


Take initiative to solve problems quickly and effectively


Enforce company policies and operational standards


Escalate only major financial or strategic issues



Systems & Process Ownership
Monitor workflows and operational boards (e.g., ---------- )


Ensure accurate tracking of occupancy, collections, maintenance, and cleaning


Recommend and implement process improvements


Drive efficiency and automation where possible



Financial & Administrative Coordination
Liaise with the company accountant to provide operational clarifications


Assist in resolving payment questions and operational discrepancies


Support accurate reporting and documentation across teams



? What We Are Looking For
We are looking for someone who:
Has strong execution skills and follows through until completion


Has a natural bias for action and does not wait to be chased


Demonstrates a deep sense of ownership and accountability


Is confident managing people and making operational decisions


Thrives in fast-paced environments


Is highly organized and detail-oriented


Communicates clearly and professionally


Is comfortable using technology and managing remote workflows

To apply, please complete the form via this link:

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Growth Opportunities
This role is part of our leadership pipeline.
High performers will have opportunities to grow into:

Operations Manager


Regional Operations Leader

Strategy or Executive Leadership roles

You will gain real exposure to scaling systems, managing international teams, and building structured operations.

? How to Apply
Please submit:
Your resume


A short voice introduction


A written example of a time you took ownership of a challenging situation and drove it to completion

Brutally Honest Role Expectations

This is a leadership role in a fast-moving operations environment.

It is not suitable for someone looking for a relaxed or routine virtual job.

? High Execution Environment

This role requires consistent follow-through.

Issues must be driven to completion.
Tasks cannot be left half done.
You will be expected to move work forward every day without waiting to be reminded.

If you prefer to only execute clearly assigned tasks or wait for detailed instructions before acting, this role may not be a good fit.

? Long Operational Hours

The work schedule is demanding:

Monday to Saturday

8 AM to 8 PM EST

This includes periods of high activity, escalations, and decision making.

You must have the stamina, discipline, and focus required to perform at a high level during long working hours.

? Ownership Mindset Required

You will be trusted with significant responsibility.

You are expected to think beyond your task list and consider:

revenue protection

guest experience

team productivity

operational efficiency

If something is not working, you are expected to take initiative and propose or implement solutions.

This role is not suitable for candidates who prefer to avoid responsibility or escalate every challenge.

? Pressure and Accountability

Operational issues can be time-sensitive and sometimes stressful.

You will need to:

make practical decisions with incomplete information

manage competing priorities

remain calm while leading others

Performance will be measured based on outcomes, not effort alone.

? Leadership Expectations

You will supervise Virtual Assistants and Team Leaders.

This means:

giving direction

enforcing standards

addressing underperformance

motivating the team

You must be comfortable holding others accountable.

? Startup Growth Reality

We are a growing company with evolving systems.

Processes will improve over time, but not everything will be perfect from day one.

You must be adaptable and comfortable working in an environment where improvement and execution happen simultaneously.

? Long-Term Opportunity

This role is designed for candidates who want to grow into senior leadership.

If you are looking for stability, influence, and the opportunity to shape operations at scale, this role can be highly rewarding.

If you are looking for minimal responsibility or predictable routine work, this role may not align with your expectations.

To apply, please complete the form via this link:

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