VA for Cleaning Business - Sales & Customer Service (Inbound Leads) - Full Time

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: TYPE OF WORK

Full Time

: SALARY

$5 - $6 per hour based on experience, raise to $7/hour after 60 days if you hit your booking goals

: HOURS PER WEEK

50

: DATE UPDATED

Oct 6, 2026

JOB OVERVIEW

Trust Elite Cleaning Solutions is a licensed, bonded and insured house and office cleaning company in Los Angeles and San Bernardino, California. We are growing and looking for ONE long-term team member to be the voice of our company: answer customers, give them a price, and book their cleaning.

THE LEADS COME TO YOU. This is NOT cold calling. Customers find us on Google and our website and reach out by phone, text and chat. Your job is to answer fast, be friendly and confident, and turn them into booked jobs.

PAY: $5 - $6 per hour based on experience, paid on time. Hit your booking goals for your first 60 days and your pay goes up to $7 per hour. Long-term, stable work. Extra paid evening hours available for the right person.

SCHEDULE: Monday to Friday, 7:00 AM - 5:00 PM Pacific Time (10:00 PM - 8:00 AM Philippine time). Our office is open until 9:00 PM Pacific, so extra hours are available if you want them.

WHAT YOU WILL DO
- Answer calls, texts and Google messages from customers quickly
- Give prices from our written price list and book the cleaning
- Follow up with customers who have not booked yet
- Put clients, quotes and jobs into Jobber (our booking system)
- Keep our team updated in Slack and help our cleaners with their schedule

WHAT YOU NEED
- At least 2 years of phone sales, customer service or appointment setting (US clients preferred)
- Clear, confident spoken English
- Experience with Jobber or a similar booking/CRM tool
- Quiet place to work, headset, stable internet and backup power

NICE TO HAVE (we will train you)
- Cleaning or home services experience
- CleanGuru, Pipedrive, Quo/OpenPhone, Slack, Microsoft 365, Notion

HOW TO APPLY
Send us a short message with: (1) your phone sales or customer service experience, (2) the tools you have used, and (3) a short voice recording of you introducing yourself in English. Applicants who move forward will do a short practice sales call with us.

We are a small team, we work hard, and we take care of our people. If you are good with customers and like helping people say yes, we want to hear from you.

SKILL REQUIREMENT

Inbound Sales Customer Service Appointment Setting

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VA for Cleaning Business - Sales & Customer Service (Inbound Leads) - Full Time

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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