VA Independent Insurance Agency

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TYPE OF WORK

Any

SALARY

$600 US Dollars with Pay Raises

HOURS PER WEEK

40

DATE UPDATED

Mar 17, 2026

JOB OVERVIEW

JOB OPPORTUNITY
Virtual Insurance Assistant
Independent Insurance Agency | Remote Position | $600/month USD
Full-Time | Annual Raises | Bonus Potential

Position Overview
We are a growing independent insurance agency seeking a highly motivated and detail-oriented Virtual Insurance Assistant to serve as the face of our agency. This remote position is ideal for a self-starter who thrives in a fast-paced environment and takes pride in delivering exceptional customer service. You will be the primary point of contact for our clients and prospects, handling everything from inbound calls to policy servicing, quoting, and pipeline management.
Compensation & Benefits
• Starting pay: $600 USD per month
• Annual performance-based raises
• Bonus potential based on performance and agency growth
• Fully remote / virtual work environment

Key Responsibilities
Client Services & Communication
• Answer and manage inbound client and prospect phone calls professionally
• Serve as the primary point of contact and face of the agency for all client interactions
• Service existing personal and commercial lines policyholders with professionalism and accuracy
• Work directly with mortgagees and lienholders to fulfill insurance verification requests

Quoting & Sales Support
• Quote personal and commercial lines for both existing clients and new prospects
• Utilize PL Rater and EzLynx to generate competitive quotes accurately and efficiently
• Follow up on quotes and assist prospects through the application and binding process

Agency Management & CRM
• Manage and maintain the agency management system ( ---------- ntum AMP) with up-to-date client records
• Utilize the agency CRM to log service requests, manage client communications, and track follow-ups
• Manage renewal pipelines for personal and commercial lines customers to ensure timely policy reviews
• Complete and process ACORD forms including ACORD 25, 125, 126, and 140 accurately and on time

Organization & Productivity
• Multitask effectively across phone calls, emails, quoting, and data entry simultaneously
• Prioritize workload to ensure all service requests and deadlines are met
• Maintain organized workflows and documentation standards within all agency systems

Required Skills & Qualifications
• Prior experience in insurance or a related financial services field strongly preferred
• Familiarity with personal and commercial lines insurance products
• Experience with PL Rater, EzLynx, or ---------- ntum AMP is a plus
• Strong knowledge of ACORD forms (25, 125, 126, 140)
• Excellent verbal and written communication skills in English
• Proficient with CRM platforms and pipeline management
• Highly organized with the ability to manage multiple priorities at once
• Strong attention to detail and commitment to accuracy
• Reliable high-speed internet connection and a professional, distraction-free work environment
• Self-motivated with the ability to work independently and take ownership of responsibilities

Technology & Systems Used
• Agency Management System: ---------- ntum AMP
• Comparative Rating Platforms: PL Rater, EzLynx
• CRM Platform: Used for service requests, renewal tracking, and pipeline management
• ACORD Forms: 25 (Certificate of Liability), 125 (Commercial Lines Application), 126 (Commercial General Liability), 140 (Property)
About the Ideal Candidate
You are someone who genuinely enjoys helping people, takes pride in your work, and understands that in the insurance industry, accuracy and responsiveness matter. You communicate clearly, stay cool under pressure, and know how to juggle competing priorities without dropping the ball. Whether you are handling a billing question, issuing a certificate, or walking a prospect through a quote, you bring the same level of care and professionalism to every interaction.

This is a remote role, so you must be disciplined, proactive, and comfortable working independently while staying closely connected with agency leadership.
To apply, please submit your resume and a brief introduction outlining your insurance experience and the disc results to my email address. Click link for disc exam. ----------

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