Full Time
$750/month
40
Mar 12, 2026
Job Title: Virtual Assistant for Digital Marketing Agency (Beauty and Aesthetic Clinics)
Location: Remote
About the role
We run a digital marketing agency that helps beauty and aesthetic clinics generate new enquiries using online advertising, landing pages and automated follow up systems.
We use AI systems to handle most incoming conversations with leads. Your role is not to manually respond to every lead, but to support and supervise these systems.
You will step in when conversations are escalated, communicate with leads when needed, and help ensure the AI systems are working properly.
This role requires someone organised, detail focused and comfortable working with AI tools.
Main responsibilities
AI conversation support
* Monitor conversations handled by AI systems
* Step in when a conversation is escalated or needs human assistance
* Communicate clearly with leads when required
AI system oversight
* Help ensure AI responses are accurate and appropriate
* Flag issues where the system is not responding correctly
* Assist with improving conversation quality over time
Lead and CRM management
* Update CRM records and lead status
* Track conversations and ensure important leads are not missed
* Escalate important issues when needed
General admin tasks
* Basic data entry
* Updating spreadsheets and reports
* Organising information in tools such as Google Docs or Monday
AI productivity requirement
You must be comfortable using AI tools to increase productivity.
This includes
* Working alongside AI systems in daily tasks
* Using AI to assist with writing and problem solving
* Being teachable and open to improving workflows using AI
Tools you may work with
* GoHighLevel or similar CRM systems
* Google Docs and Google Sheets
*
* Project management tools such as Monday
* AI conversation systems
Requirements
* Strong written English
* Clear and professional communication
* Good attention to detail
* Ability to follow instructions and processes
* Comfortable learning and working with AI tools
Nice to have
* Experience in customer support or lead management
* Design Skills
* Ad management
* Meta Ds, Google Ads
* Experience working with marketing agencies
* Familiarity with beauty, skin or aesthetic clinics
What success looks like
* AI systems run smoothly with minimal issues
* Escalated conversations are handled clearly and professionally
* Leads receive helpful communication when human input is required
* Systems and records stay organised and accurate
Application process
Step 1
Complete this form:
Step 2
Submit your application including:
* A short introduction about yourself
* Your experience with customer communication or CRM systems
* Tools or software you have used
* Your hourly rate
* Your availability and timezone
Important
Applications that do not include VA STAR at the top and do not complete the form will not be reviewed.