UX/UI Designer

Are you seeking to join a company that powers the experiences of millions of event attendees worldwide? Are you looking for a culture that values innovation, collaboration, and the opportunity to shape the future of event technology? If you are serious about joining a team where your design work directly impacts Fortune 500 conferences, major trade shows, and association events around the globe, then read on to determine if you would be a great fit to join.
eShow is a leading event technology company providing comprehensive SaaS solutions, hardware, and services for association conferences, trade shows, and corporate events. Our platform serves hundreds of clients annually, powering everything from Event Registration and Exhibit Management to Conference Content Planning, Mobile Event Apps, and Onsite Technology solutions.

About This Role
We are seeking our first full-time internal Staff UX/UI Designer who will work directly with our product management, development, and client success teams. This is not an entry-level position, we are looking for a designer who has already built a fundamental understanding and a solid foundation of demonstrable UI/UX design skills in SaaS environments.
The UX/UI Designer will report to the Director of Product and collaborate across product, engineering, data analytics, and client success teams to transform complex event management workflows into intuitive, delightful user experiences that empower our clients to create exceptional events.

What You Will Do
You will be responsible for designing and evolving the user experience across our five core product lines, bringing coherence and excellence to a platform that serves event organizers, exhibitors, sponsors, speakers, and attendees. Your work will span from registration flows and exhibitor portals to mobile event apps and real-time onsite dashboards.
You will invest your time understanding diverse user personas – from event planners managing conferences for thousands of attendees to exhibitors coordinating booth logistics to sponsors maximizing their ROI. You'll rapidly ideate variations to meet these varied needs while maintaining design consistency across our platform.
You will follow best practices, validate your hypotheses with user research and analytics, and proactively seek input on iterative approaches to product design. You are passionate about improving the utility, usability, and desirability of software and can juggle working on multiple
product lines simultaneously. You value exploration and variation, speak candidly, obsess over the details, and fiercely advocate for the user.
You Will Also:
• Lead the design vision for our platform modernization, establishing design systems, component libraries, and interaction patterns that will serve as the foundation for our next-generation products
• Understand our unique value proposition, our diverse client base (associations, corporations, trade show organizers), and the complex workflows involved in planning and executing events to deliver exceptional UX
• Leverage user feedback, product analytics, and industry best practices to continuously improve the user experience across web and mobile touchpoints • Design responsive web applications that work seamlessly across desktop, tablet, and mobile browsers, with particular attention to the unique needs of onsite event staff working on tablets
• Create mobile-first experiences for our iOS and Android event apps, understanding platform-specific design patterns and the context of attendees using mobile devices during live events
• Ideate, initiate, lead, and participate in design thinking workshops with internal stakeholders and external clients
• Design ideal customer-centric experiences while also providing pragmatic iterative approaches that fit within our Agile development cycles
• Develop comprehensive deliverables including user flows, wireframes, high-fidelity mockups, interactive prototypes, and design specifications that tell compelling stories meeting both business needs and user requirements
• Establish and maintain design systems using modern component-based approaches that enable consistency and development efficiency across our React.js frontend architecture
• Present design concepts to internal stakeholders including executive leadership, product management, engineering teams, and directly to clients during discovery and validation sessions
• Collaborate with engineering on implementation, understanding technical constraints and opportunities within our React.js, Node.js microservices architecture • Conduct user research and usability testing to validate design decisions and identify opportunities for improvement
• Champion accessibility standards ensuring our platform is usable by all event participants
• Stay current with event industry trends and competitive products to ensure eShow maintains its position as an innovation leader

What You Will Need to Be Successful
Required Qualifications:
• 5-7+ years of product design and UX experience with demonstrable expertise in SaaS product design
• Bachelor's degree in visual design, human-computer interaction (HCI), or related field, or equivalent work experience
• A strong portfolio showcasing real-world SaaS implementations, including complex workflow designs, data visualization, and responsive web applications. Boot camp training projects may be submitted as supplemental examples only
• Expert proficiency with modern design tools including Figma (primary tool), Adobe Illustrator, Photoshop, and other industry-standard design software
• Experience designing component-based design systems compatible with modern frontend frameworks (React, Vue, Angular)
• Proficiency with Agile development methodologies and tools (Jira, Confluence, Azure DevOps)
• Experience building interactive prototypes to validate concepts and guide development
• Excellent written and verbal communication skills with ability to articulate design rationale to technical and non-technical audiences
• Strong multi-tasking and time-management skills, with ability to prioritize across multiple product lines
• Deep understanding of Design Thinking methodologies and current design trends • Analytical mindset with problem-solving attitude, comfortable using data and research to inform design decisions
• Understanding of how to balance pixel-perfect design with pragmatic "good enough" approaches based on business priorities
• Experience designing for responsive web applications that work across multiple screen sizes and devices
Strongly Preferred Qualifications:
• Mobile app design experience for iOS and/or Android, with understanding of platform-specific design guidelines (Apple Human Interface Guidelines, Material Design) • Experience with design systems at scale, including atomic design principles and component documentation
• Background designing analytics dashboards and data visualization interfaces • Knowledge of accessibility standards (WCAG 2.1 AA) and inclusive design practices
• Experience in B2B SaaS environments, particularly enterprise software • Familiarity with event technology or the events industry
• Experience with user research methodologies including user interviews, usability testing, and survey design
• Understanding of frontend development (HTML, CSS, basic JavaScript) to enable better collaboration with engineering
• Experience designing multi-tenant SaaS platforms with customization and white-labeling requirements
What Will Separate You from Others
• Examples of your UX process documentation, showing how you move from user research through ideation to validated designs
• Case studies demonstrating how you've tackled complex workflow challenges in SaaS products
• Portfolio examples of mobile app designs you've created and shipped, particularly dual-platform (iOS/Android) experiences
• Demonstrated experience building and maintaining design systems that scale across multiple products
• Examples of analytics dashboards and data visualization work showing how you make complex data understandable and actionable
• Evidence of user research initiatives you've led and how findings influenced product decisions
• Examples of working within technical constraints and collaborating effectively with engineering teams
• Experience in the events, hospitality, or related industries
Why Join eShow
• Meaningful impact: Your designs will power thousands of events annually, touching millions of attendees worldwide
• Greenfield opportunity: As our first internal designer, you'll establish design culture, processes, and systems from the ground up
• Platform modernization: Play a central role in our 18-month transformation to modern, cloud-native architecture
• Diverse product portfolio: Design across five distinct product lines, each with unique user needs and workflows
• Collaborative culture: Work with a close-knit team that values each member's contributions
• Professional growth: Direct partnership with executive leadership and exposure to strategic product decisions
• Work-life balance: Flexible remote work arrangements (2-3 days per week) combined with in-office collaboration

Location and Work Arrangement
This role will be fully remote and eShow operates within the Central Time Zone.

Diversity and Inclusion
eShow provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity, or any other protected characteristic. In addition to federal law requirements, eShow complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We look forward to seeing how your design expertise can help shape the future of event technology.
eShow is committed to building the next generation of event technology solutions that empower our clients to create exceptional experiences. Join us in this exciting journey.