Part Time
$5.00/hour - $8.00/hour, based on exp
25
Sep 10, 2026
Looking for an experienced US Commercial Insurance Virtual Assistant to support us through an upcoming renewal cycle. This is a short-term engagement focused on Certificates of Insurance, policy endorsements, and day-to-day communication with the insurance service agent and clients.
Responsibilities
• Issue and track Certificates of Insurance (COIs) accurately through insurance portal and directly with insurance service agent
• Coordinate COI special endorsement revisions with insurance service agent
• Communicate directly with clients and insurance representative via email and phone regarding coverage requests, renewals, and documentation
• Review policies for accuracy and flag discrepancies in coverage or limits
• Maintain organized, accurate records in our system
Requirements
• Minimum 1+ years of experience with U.S.-based commercial insurance (agency or carrier side)
• Direct hands-on experience issuing COIs and processing endorsements
• Familiarity with commercial insurance terminology and common ACORD forms
• Able to handle a high volume of requests
• Strong written English for professional client/carrier correspondence
• Comfortable on phone calls with carriers and clients
• High attention to detail — accuracy is critical given compliance requirements
• Reliable internet connection
• Will be required to sign company NDA documents to protect company information
Nice to Have
• Experience with Applied Systems or other insurance certificate/COI management system
• Prior experience supporting a renewal season specifically
• Construction Industry experience
How to Apply
To be considered, please include:
1. A brief summary of your commercial insurance / COI experience (2–3 sentences)
2. Insurance systems/platforms you've worked with
3. Link to your resume
4. Short video (5 minutes max) explaining your experience and why you believe you would be a good candidate