US Healthcare Cold Caller — Appointment Setter for Orthopedic EMR Company

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TYPE OF WORK

Full Time

SALARY

$5-$7/hr

HOURS PER WEEK

40

DATE UPDATED

May 5, 2026

JOB OVERVIEW

IMPORTANT: READ JOB POST IN ENTIRETY
About Us
ONLI Orthopedics is a US-based healthcare technology company. We've built an Electronic Medical Records (EMR) and practice management platform specifically for orthopedic surgery practices. Our software helps orthopedic clinics across the United States save time on documentation, get insurance approvals faster, and reduce billing errors. We're a small, fast-moving team and we're looking to add a dedicated cold caller to our outreach efforts.
The Role
You will be calling practice administrators, office managers, and practice CEOs at private orthopedic clinics across the United States. Your job is not to sell — your job is to have a short, professional conversation, identify whether the practice is a good fit, and book a discovery call with our US-based sales team.
You'll be working from a pre-qualified list of contacts. We'll provide the script, the call list, the CRM, and the training. You bring the voice, the persistence, and the professionalism.
What You'll Do

Make 60–100 outbound calls per day to US orthopedic practices
Reach decision-makers (practice administrators, office managers, owners)
Use a provided script to qualify the lead and pitch a 15-minute discovery call
Book qualified appointments directly into our calendar system
Log every call accurately in the CRM (notes, status, next steps)
Send follow-up emails when needed
Report daily on calls made, contacts reached, and appointments booked

What We're Looking For

Excellent spoken English with a clear, neutral, near-native US accent — this is non-negotiable. US medical practice staff screen calls aggressively and will hang up on accents they don't recognize. Please only apply if you've worked successfully on US voice campaigns before.
Minimum 2 years of experience in US-based outbound cold calling, appointment setting, or healthcare BPO
Confident, friendly, and persistent on the phone — you can handle gatekeepers and rejection without losing energy
Experience calling US healthcare practices, clinics, or hospitals is a strong plus
Familiar with CRMs (HubSpot, GoHighLevel, Pipedrive, Salesforce, or similar)
Reliable high-speed internet (minimum 25 Mbps), a quiet workspace, a quality USB headset, and a backup power source
Available to work US business hours (typically 9 AM–5 PM Eastern, which is roughly 9 PM–5 AM Manila time)
Trustworthy and discreet — you'll be representing a healthcare brand and will not discuss any patient information

Bonus Points If You Have

Prior experience selling or setting appointments for SaaS, EMR, EHR, or medical billing companies
Familiarity with US healthcare terminology (practice management, prior authorizations, claims, denials)
A track record of bookings on previous voice campaigns you can reference

What We Offer

$5–7/hour base depending on experience, paid weekly via your preferred method (Wise, Payoneer, etc.)
Performance bonus for every qualified appointment that shows up
Paid 1-month trial — if it's a fit on both sides, we move to a long-term agreement with raises tied to performance
Clear scripts, a warm list, and full onboarding so you're not figuring it out alone
Direct communication with the marketing lead — no layers of management
Long-term, stable role with a growing US healthcare company

How to Apply
Please send the following:

A short written introduction (3–5 sentences) about your cold calling experience, especially any US healthcare campaigns
A voice recording (1–2 minutes) of yourself reading the following short script, as if you were calling a real US practice administrator:


"Hi, this is [Your Name] calling from ONLI Orthopedics. Am I speaking with the practice administrator? Great — I'll be quick. We work with private orthopedic practices across the US to help them cut down on insurance denials and the time their billing team spends on data entry. Practices we work with are seeing first-time MRI and surgery approvals jump from around 50% to as high as 98%. Would it make sense to put 15 minutes on the calendar with our team this week so you can see how it works?"


References from at least one previous US-based voice campaign (we will check)
Your typing speed and internet speed test results ( ---------- or speedtest.net)

Applications without a voice recording will not be considered.

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