Full Time
Starts at Php 60,000.00
40
Aug 17, 2026
URGENT HIRING: HOME CARE TRAINING COORDINATOR
Turn your home care scheduling expertise into the standard our VAs learn from.
Every training session you run and every VA you coach turns a new hire into a confident, plug-and-play home care scheduler, ready to match caregivers, cover shifts, and keep care running from day one. Our virtual home care training program is our differentiation, and this role sits at the heart of it. You are not just teaching. You are turning real-world scheduling experience into the standard every VA is measured against.
Full-Time | Remote | Independent Contractor
PHP 60,000/month to start | US Dollar-Based Rate
Response Time: We review every application carefully and will update you on your status within 24-48 hours.
ABOUT THE ROLE
This role is ideal for someone who has succeeded as a Home Care Scheduler, Staffing Coordinator, or Scheduling Manager and is passionate about helping others succeed. You will lead training programs for new and existing virtual assistants, with a primary focus on home care scheduling operations, caregiver staffing, client scheduling, and scheduling software platforms. Your real-world experience will bridge the gap between theory and execution.
WHAT YOU WILL DO
Facilitate live virtual training across the company's core curricula and the WellSky-focused universal scheduler certification, including onboarding bootcamps that get every new cohort ready before client placement. Coordinate role-specific tracks for schedulers, recruiters, and home care admin support VAs, and deliver one-on-one coaching for VAs who need extra support. Maintain and improve existing training assets (module decks, Taglish narration scripts, knowledge checks, and assessments) and build new modules in response to client feedback, platform updates, and industry shifts. Partner with the Service Experience Coordinator to translate recurring client issues into curriculum improvements. Keep all content current on HIPAA, home care compliance, and platform best practices. Identify VA skill gaps from client feedback, audits, and performance reviews, then design targeted remediation plans or curriculum updates. Maintain individual VA training records, certifications, and continuing education tracking, and celebrate the wins. Run a centralized, clearly versioned training library, and track completion, assessment, and certification metrics across the workforce. Report weekly to the Training & Development Manager and Director of Operations on training operations and program effectiveness, tied to VA performance and client retention.
PLATFORM EXPERIENCE (at least one major home care platform)
WellSky, AxisCare, SwyftOps
WHAT WE ARE LOOKING FOR
Required: At least 1 year of hands-on experience as a Home Care Scheduler, Staffing Coordinator, Scheduling Manager, or Workforce Coordinator in the US home care industry. This is a must. The role demands proven, real-world scheduling experience, not a few months of exposure, because these skills cannot be mastered in a short time.
Strong candidates will also bring: Prior experience creating SOPs, training materials, or instructional content. Experience training, mentoring, coaching, or onboarding team members. Strong organizational and documentation skills. Comfort facilitating virtual training sessions via Zoom or Google Meet. Tagalog and English bilingual communication skills. Experience working with remote teams or virtual assistants. Knowledge of HIPAA and home care compliance requirements.