[URGENT] Client Success Manager

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TYPE OF WORK

Full Time

SALARY

$1,175 – $1,550 USD

HOURS PER WEEK

40

DATE UPDATED

Mar 13, 2026

JOB OVERVIEW

BRAND IMMERSION (Review Before Applying): We are not a standard event space. We are Ronin Art House—bespoke, industrial-chic, and meticulously curated. Please explore our world before applying:

Website: ----------
Instagram: ---------- /roninarthouse

THE ROLE: You are the Client Success Manager and primary point of contact for our clients after they book with us. You will manage the HoneyBook pipeline, ensuring contracts, payments, and vendor coordination move flawlessly.

KEY RESPONSIBILITIES:

HoneyBook Pipeline Management: post booking/retainer payment-to-Post-Event oversight.
Contract & Invoice Auditing: 100% accuracy on security deposits.
Workflow Automation: Managing HoneyBook Smart Files and Workflows.
Vendor Sync: Coordinating Valet and Bartending vendors via Google Sheets.
Problem Solving: Identifying and resolving administrative friction before it hits management's desk.
HOW TO APPLY (Read Carefully):

The Resume (Required): Attach your resume as a PDF.

CRITICAL: The Logic Test: In your cover message, briefly explain how you would set up a "task reminder" for yourself to release a security deposit 7 days after an event ends within HoneyBook.

The Vibe-Check Video (highly recommended): Include a link to a 60-90 second video. In the video:

Introduce yourself and your experience.

Do you have experience with Honeybook or any other CRM? If not, talk about your transferable skills in this regard.

Brand Task: Mention one specific design element from our website/Instagram that caught your eye and explain why.

SKILL REQUIREMENT
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