UGC & Ambassador Operations Coordinator (E-Commerce | Full-Time | Remote)

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: TYPE OF WORK

Full Time

: SALARY

$4.10 PER HOUR

: HOURS PER WEEK

40

: DATE UPDATED

Mar 29, 2026

JOB OVERVIEW

We’re Live Bearded - a fast-growing men’s grooming brand built on brotherhood, community, and high standards.

We’re looking for someone to own the systems and execution behind our ambassador and UGC program.

Our Social Media Manager focuses on finding and warming up creators.
Your role is to make sure everything actually happens—consistently, efficiently, and at scale.

WHAT YOU'LL BE RESPONSIBLE FOR:

You will turn creator relationships into a reliable, high-output UGC engine.
- Manage onboarding of new ambassadors/creators
- Coordinate product seeding and delivery
- Track all creator activity (who posts, when, and what)
- Build and manage systems (Google Sheets, trackers, SOPs, workflows)
- Ensure consistent weekly UGC output (no gaps, no missed follow-ups)
- Handle ongoing communication and follow-ups with creators
- Identify drop-offs and re-engage or replace creators
- Report weekly on:
- Active ambassadors
- Content produced
- Gaps and opportunities

You will work closely with our Social Media Manager—but your role is to drive execution, organization, and consistency.

WHAT SUCCESS LOOKS LIKE (FIRST 90 DAYS)

- Every ambassador is tracked, organized, and accounted for
- Consistent weekly UGC output (no more inconsistency)
- Clear systems in place (no guesswork, no chaos)
- Follow-ups happen automatically—nothing falls through the cracks
- We always know:
- Who is active
- Who is posting
- Who needs follow-up

WHO THIS IS FOR

- You’ve supported or managed UGC, influencer, or ambassador programs
- You are highly organized and process-driven
- You naturally build systems when things are messy
- You follow up relentlessly and don’t let things slip
- You take ownership of outcomes—not just tasks
- You’re comfortable working behind the scenes to make others successful

WHO THIS IS NOT FOR

- You only want creative or strategy work
- You don’t enjoy tracking, systems, or organization
- You wait for direction instead of taking initiative
- You don’t follow up consistently
- You lose track of details or deadlines

TOOLS WE USE

- Shopify
- Asana
- ManyChat
- Google Sheets
- Slack

(We’re open to better systems if you can improve what we have.)

DETAILS:

- Full-time (must have overlap with Arizona time)
- Daily communication + weekly reporting
- Long-term opportunity with room to grow into a larger operations role

HOW TO APPLY (IMPORTANT)

Submit:
- Your resume
- A short Loom/video (3–5 minutes max) answering:
- Tell us about a time you organized or improved a messy system
- What was broken and how did you fix it?
- How do you make sure nothing falls through the cracks?
- If you joined us, how would you track and manage 20+ ambassadors?

Applications without a Loom/video will not be considered.

SKILL REQUIREMENT

Influencer Marketing Process Improvement Data Management

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UGC & Ambassador Operations Coordinator (E-Commerce | Full-Time | Remote)

Please login or register as jobseeker to apply for this job.

TYPE OF WORK

SALARY

HOURS PER WEEK

DATE UPDATED

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