Travel Agent Support Consultant

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TYPE OF WORK

Full Time

SALARY

Php 35,000-40,000

HOURS PER WEEK

40

DATE UPDATED

Dec 4, 2025

JOB OVERVIEW

We're looking for a proactive Travel Agent Support Consultant to join our team. This role involves making outbound calls to hotels to resolve booking issues, confirm reservations, and ensure our guests' needs are fully supported.
Key Responsibilities:

Contact hotels directly to troubleshoot and resolve guest issues
Coordinate special requests and ensure smooth guest experiences
Communicate professionally with hotel staff on behalf of clients
Document all interactions and resolutions accurately

Requirements:

Excellent spoken English with clear pronunciation
Strong problem-solving and communication skills
Previous experience in travel, hospitality, or customer support preferred
Reliable internet connection and quiet workspace

** Important: This is NOT an inbound call center role. You will be making outbound calls only.
**** Please upload a voice sample via Vocaroo so we can assess your spoken English. Include it in your application.

SKILL REQUIREMENT
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