Travel Agent | Full-Time Remote

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TYPE OF WORK

Any

SALARY

TBD

HOURS PER WEEK

40

DATE UPDATED

Aug 26, 2026

JOB OVERVIEW

Sprint Labs is looking for an experienced Travel Agent to join one of our client teams. This is a full-time remote opportunity for someone who has hands-on experience handling travel bookings, customer enquiries, and itinerary coordination.

What You’ll Be Doing
- Assist customers with domestic and international travel enquiries
- Research and recommend flights, hotels, transportation, and travel options based on customer requirements
- Prepare and manage travel itineraries
- Handle flight and hotel bookings, changes, cancellations, and rebooking requests
- Communicate with airlines, hotels, and other travel suppliers when required
- Provide accurate information regarding schedules, fares, baggage allowances, and booking conditions
- Respond to customer enquiries through email, chat, and phone
- Maintain accurate booking and customer records
- Assist customers with travel-related concerns before, during, and after their trip
- Provide professional and timely customer service

Requirements
- At least 1–2 years of experience as a Travel Agent, Travel Consultant, Reservation Agent, or similar role
- Experience handling flight and hotel reservations
- Familiarity with travel booking systems, GDS platforms, or online reservation tools is highly preferred
- Fluent in both English and Tagalog
- Excellent written and verbal communication skills
- Strong customer service and problem-solving skills
- Comfortable speaking with customers over the phone when required
- Strong attention to detail, especially when handling names, dates, fares, and travel documents
- Able to manage multiple bookings and customer requests simultaneously
- Reliable, organized, and able to work independently in a remote environment
- Stable internet connection and suitable work-from-home setup

Nice to Have
- Experience with Amadeus, Sabre, Galileo/Travelport, or similar GDS platforms
- Experience working with an international travel agency or overseas customers
- Knowledge of international airfare, hotel reservations, and travel documentation
- Experience handling booking amendments, refunds, and cancellations

Employment Details
- Employment Type: Full-Time
- Work Setup: Remote / Work From Home
- Experience Required: 1–2+ years
- Language: Fluent English and Tagalog
- Location: Philippines

About Sprint Labs
Sprint Labs connects skilled professionals in the Philippines with international companies looking to build reliable long-term remote teams. We support our team members throughout onboarding and employment while they work directly with our client businesses.

How to Apply
To be considered, please create your talent profile at ---------- and make sure your work experience, skills, and contact information are complete and up to date.

Important: Please highlight your previous travel industry experience, the booking or GDS systems you have used, and the types of travel reservations you have handled.

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