Travel Agency Operations Virtual Assistant

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TYPE OF WORK

Part Time

SALARY

TBD

HOURS PER WEEK

30

DATE UPDATED

Aug 21, 2026

JOB OVERVIEW

I am hiring a remote Virtual Assistant to support the day to day operations of my boutique travel agency, Destins by Dorsey, LLC, also known as Travel Destinistas.

This is a long term independent contractor role for someone who is organized, creative, detail oriented, tech comfortable, and able to support both administrative work and content creation.

The ideal candidate will help free up my time by managing the behind the scenes tasks that keep group trips, leads, content, and client communication moving smoothly.

## Role Details

Position: Travel Agency Operations Virtual Assistant
Location: Remote
Schedule: Flexible hours
Weekly availability: Approximately 30 to 35 hours per week
Start date: As soon as possible
International candidates are welcome to apply.

Some real time availability may be needed during group trip launches, final payment deadlines, and hosted travel experiences.

## Main Responsibilities

1. Create and update TravelJoy group invoices, forms, booking pages, and trip automations.
2. Support MailerLite automations, tags, lead segmentation, landing pages, and forms.
3. Maintain group trip trackers for Panama, Greece, and future trips.
4. Track traveler names, room categories, resorts, excursions, forms, and trip details.
5. Draft client communication for review.
6. Follow up with leads who request trip details or booking links.
7. Assist with Facebook group engagement, comments, and direct messages.
8. Create Canva graphics using my brand kit.
9. Draft captions and content ideas for Facebook, Instagram, and TikTok.
10. Help organize Trello boards, Google Drive folders, spreadsheets, and SOPs.
11. Support booking page updates, trip links, and basic tech organization.
12. Prepare weekly updates, task summaries, and deadline reminders.

## Tools You Should Know Or Be Willing To Learn

1. TravelJoy
2. MailerLite
3. Canva
4. Trello
5. Google Drive
6. Google Sheets
7. ChatGPT
8. Claude
9. ALG Vacations
10. Calendly
11. Facebook Groups
12. Instagram
13. TikTok
14. Linktree
15. WordPress experience is a plus

## Must Have

1. Strong administrative skills.
2. Strong Canva design ability.
3. Excellent attention to detail.
4. Ability to meet deadlines.
5. Ability to use a time tracker.
6. Strong written communication.
7. Ability to follow instructions.
8. Ability to think ahead and suggest ideas.
9. Comfort working with a polished, culturally aware travel brand.
10. Ability to protect confidential client information.

## Brand Style

My brand is polished, culturally aware, warm, and confidently elevated. The client experience should feel organized, welcoming, thoughtful, and professional.

Visuals should be attention grabbing, informative, clean, and aligned with a premium travel experience.

Please do not apply if you create cluttered graphics, miss deadlines, need constant reminders, or struggle with details.

## Important Boundaries

This role does not include processing payments, accessing payment information, contacting suppliers without approval, answering pricing questions without approval, or making final decisions about refunds, cancellations, or trip pricing.

## To Apply

Please send:

1. Your resume or work experience summary.
2. A short video introduction.
3. Canva design samples.
4. Examples of captions, social media content, trackers, or admin work.
5. A list of tools you have used.
6. Your weekly availability.
7. Confirmation that you are comfortable using a time tracker.
8. A brief answer to this question:

How would you help a travel agency owner stay organized while managing multiple group trips, leads, content, client communication, and deadlines?

Qualified applicants will be contacted for one interview.

# OnlineJobs.ph Job Post

## Job Title

Travel Agency Operations Virtual Assistant

## Job Type

Full Time Independent Contractor

## Work Hours

Flexible schedule with consistent weekly availability.

Approximately 30 to 35 hours per week.

Some real time availability may be needed during group trip launches, final payment deadlines, and hosted group travel experiences.

## About The Company

Destins by Dorsey, LLC is a boutique travel agency that creates curated group trips, luxury leisure experiences, hosted getaways, cruises, women’s trips, couples travel, destination events, and culturally rich travel experiences.

The agency brand, Travel Destinistas, is polished, culturally aware, warm, organized, and elevated. We serve travelers who value ease, comfort, thoughtful service, and beautifully curated experiences.

## Job Overview

I am looking for a proactive Travel Agency Operations Virtual Assistant to help manage administrative tasks, group trip support, TravelJoy setup, MailerLite automations, Canva graphics, lead organization, content support, and client communication drafts.

This role is best for someone who is organized, creative, tech comfortable, detail oriented, and able to work independently without waiting for constant instructions.

The goal of this role is to help the agency owner spend less time on administrative tasks and more time creating, launching, and hosting profitable group trips.

## Main Responsibilities

## TravelJoy Support

1. Create group invoices using information provided from travel suppliers.
2. Create and update TravelJoy forms.
3. Build booking pages for group trips.
4. Set up and update trip automations.
5. Track unpaid invoices and payment timelines.
6. Monitor missing forms and incomplete client information.
7. Update client profiles and trip records.
8. Assist with roommate matching documentation.
9. Help organize trip information inside TravelJoy.

## MailerLite Support

1. Build MailerLite automations.
2. Organize tags and lead segments.
3. Support lead capture forms.
4. Help create landing pages.
5. Test links, buttons, forms, and emails.
6. Help organize nurture sequences for group trips.
7. Keep email lists organized.

## Group Trip Operations

1. Maintain group trip trackers.
2. Track traveler names, room categories, resorts, excursions, forms, and trip details.
3. Support active trips including Panama and Greece.
4. Organize trip communication timelines.
5. Update Trello boards.
6. Assist with optional excursion sign ups.
7. Prepare pre departure documents.
8. Support post trip surveys, testimonials, and content collection.

## Client Communication And Lead Support

1. Draft client messages for review.
2. Respond to TravelJoy inquiries after training and approval.
3. Follow up with leads who request trip links.
4. Draft payment reminders and final payment reminders.
5. Help manage Facebook group comments and direct messages.
6. Send approved booking links.
7. Flag strong leads for the owner.
8. Help organize abandoned inquiry follow up.

The assistant must not answer pricing questions without approval.

## Canva And Content Support

1. Create branded Canva graphics using the agency brand kit.
2. Design social media graphics, trip graphics, countdown posts, event reminders, and launch content.
3. Draft captions for Facebook, Instagram, and TikTok.
4. Repurpose trip videos, stories, and recaps into content ideas.
5. Help create weekly content calendars.
6. Support group trip launch campaigns.
7. Review graphics for spelling, spacing, alignment, balance, and readability.

The candidate must have a strong Canva design eye. Graphics should be clean, attention grabbing, informative, and polished.

## Admin And Systems Support

1. Organize Google Drive folders.
2. Create and update Google Sheets trackers.
3. Manage Trello cards and boards.
4. Support Calendly scheduling.
5. Send consultation follow up reminders.
6. Maintain SOPs as systems are developed.
7. Prepare weekly task updates.
8. Track deadlines and flag issues early.
9. Use a time tracker for all work completed.

## Tools Needed

Experience with these tools is preferred:

1. TravelJoy
2. MailerLite
3. Canva
4. Trello
5. Google Drive
6. Google Sheets
7. ChatGPT
8. Claude
9. ALG Vacations
10. Calendly
11. Facebook Groups
12. Instagram
13. TikTok
14. Linktree
15. WordPress

TravelJoy and MailerLite experience are strongly preferred, but I am open to a highly skilled assistant who can learn quickly.

## Required Skills

1. Strong administrative skills.
2. Strong attention to detail.
3. Strong written communication.
4. Strong Canva design skills.
5. Ability to meet deadlines.
6. Ability to follow instructions.
7. Ability to work independently.
8. Ability to suggest ideas and improvements.
9. Ability to manage multiple projects.
10. Ability to use a time tracker.
11. Ability to protect confidential client information.
12. Ability to support a polished travel brand.

## This Role Is Not A Fit If You

1. Miss deadlines.
2. Submit careless work.
3. Do not proofread.
4. Need constant reminders.
5. Struggle with details.
6. Create cluttered or generic graphics.
7. Do not communicate progress.
8. Cannot follow instructions.
9. Are uncomfortable learning new tools.
10. Cannot track your time honestly.

## Approval Boundaries

The assistant will not process payments, access payment information, contact suppliers without approval, answer pricing questions without approval, publish content without approval during the training period, or make decisions about refunds, cancellations, or trip pricing.

## Application Instructions

To apply, please send:

1. Resume or work experience summary.
2. Short video introduction.
3. Canva design samples.
4. Examples of social media captions, trackers, or administrative work.
5. List of tools you have used.
6. Your weekly availability.
7. Confirmation that you are willing to use a time tracker.
8. Your internet reliability.
9. A short answer to this question:

How would you help a travel agency owner stay organized while managing multiple group trips, leads, content, client communication, and deadlines?

Qualified applicants will be invited to one interview.

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